About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring an entry-level Operations Systems Specialist to support Outage Management System (OMS) and Distribution Management System (DMS) applications for electric distribution operations. This is a hands-on IT role in a 24/7 operations environment focused on implementation, support, troubleshooting and continuous improvement.

Key responsibilities:

• Provide entry-level support, troubleshooting, maintenance, and analysis for OMS and DMS applications and related integrations (e.g., AMI, ESRI/GIS).
• Specify, design, code, test, integrate and document software change requests and internal user requests for OMS-related applications.
• Use OMS/DMS tools to deliver customer and system data to System Operators and internal users; work cross-functionally to integrate OMS/DMS with other systems.
• Support and configure OMS/DMS databases and GIS mapping applications; assist with system tuning and operational evaluations to maintain system integrity and reliability.
• Provide front-line desktop support for Windows and Linux workstations, hardware and peripherals used by System Operations.
• Test vendor software releases and patches; assist with backup, storage and archival of OMS/DMS information and historical outage data.
• Contribute to process improvements, standardization efforts and documentation; recommend enhancements and help implement special features or modifications.
• Develop knowledge of storm response processes and crew management and how those processes interact with outage management systems.
• Apply and develop understanding of NERC-related standards for electric infrastructure and cyber security as they relate to OMS/DMS support.

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Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business Administration with a concentration in Information Systems, Mathematics with a concentration in Computer Science, or a bachelor’s degree with at least 12 college-level credit hours in Information Technology / Information Systems.
• 0–2 years of relevant experience in OMS, DMS, Distribution Automation (DA), cybersecurity, networking, programming, or systems analysis depending on departmental needs.
• Valid driver’s license from state of residence.

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Skills & Technical Areas

• Familiarity or coursework with outage management principles (OMS) and distribution management (DMS).
• Experience or exposure to GIS mapping tools (ESRI) and AMI integrations.
• Basic database administration knowledge and experience with system troubleshooting.
• Exposure to Windows and Linux workstation support.
• Coding or scripting experience (for software change requests and small integrations) and the ability to test and document technical changes.
• Strong analytical, problem-solving, initiative and communication skills.

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Working Conditions & Other Information

• Role supports a 24/7 operation; may require shift work or on-call duties when supporting outage events.
• Primarily sedentary office work with occasional field visits to electric facilities.
• Position requires careful attention to detail and the ability to sit for long periods; occasional light lifting (up to ~10 lbs) and dexterity to operate office equipment.

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Compensation

• Base salary (reported): $75,816 per year.

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Why This Role — Recruiter Note

As a role sourced through Careertakes (third‑party recruiter), selected candidates will join Confidential Client and gain practical experience supporting mission‑critical utility IT systems. This position is a strong fit for early-career candidates who want to grow technical skills in OMS/DMS, GIS integrations, and utility operations while contributing to reliability and customer service improvements.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.