Operations Coordinator
The Operations Coordinator at Confidential Client manages daily administrative and logistical operations, ensuring smooth coordination between customer service, warehouse teams, and management. This role involves processing orders, coordinating shipments, maintaining accurate documentation, and supporting compliance with hazardous material and export regulations, contributing to efficient logistics and customer satisfaction within the automotive aftermarket distribution environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Logistics and Automotive Aftermarket Retail.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
This listing is for an Operations Coordinator role supporting Confidential Client in the logistics and distribution operations that serve the automotive aftermarket retail channel. The role supports daily order processing, shipping coordination, inventory receiving, and cross-team communication between customer service, the warehouse, carriers and management. This position is remote-capable and based in Hialeah Lakes, FL (local presence or ability to visit a Miami-area distribution hub is preferred).
Key Responsibilities
- Process customer orders, prepare and review invoices, packing lists, delivery documents and shipping instructions.
- Coordinate priorities and required completion times with the warehouse team.
- Verify shipment documentation matches orders and goods prepared for dispatch.
- Provide timely shipment and delivery-status updates to employees and customers using approved protocols.
- Assist with order coordination between customers, operations and the warehouse.
- Process receiving of inventory into stock for indent orders.
- Arrange routine shipments (parcel, LTL, FTL) and containerized export shipments under established procedures.
- Gather, prepare and verify ERP and commercial invoices, packing lists, Shipper’s Letters of Instruction (SLI), bills of lading and other shipping documents.
- Escalate delays, failed pickups or service issues and track resolutions.
- Ensure hazardous-material shipments and AES filings comply with company procedures and regulatory requirements.
- Maintain and file accurate shipment records, and promptly escalate exceptions (customs, documentation, delays).
- Maintain inventory for office and warehouse supplies and equipment.
- Collect, review and distribute incoming mail and deposit checks via remote banking software.
- Process invoices for payment and maintain fleet records (insurance, registration, title, service).
- Liaise with property management and assist HR with onboarding new employees.
- Coordinate and maintain digital filing systems for operational documentation.
- Perform other duties as assigned by management.
Education & Experience
- Associate degree, bachelor’s degree or relevant post‑secondary qualification in Logistics, Supply Chain Management, Business Administration, Operations or a related field; equivalent work experience considered.
- Up to two years’ experience in logistics, order processing, receiving, customer service, warehousing administration or a comparable operational role preferred; strong entry-level candidates considered.
- Basic understanding of purchase orders, invoices, packing lists and shipping/receiving documents preferred.
- Working knowledge of Microsoft Office (especially Excel); experience with an ERP or logistics system is an advantage.
- Willingness to complete hazardous-material, export-compliance or other job-related training as required.
Core Competencies & Personal Attributes
- Accuracy & attention to detail — checks quantities, SKUs, dates, addresses and documents before completing transactions.
- Organization — manages multiple shipments, receiving tasks and follow-ups without losing visibility.
- Communication — provides clear, professional and timely updates to internal teams, carriers and customers.
- Ownership & follow-through — takes responsibility for assigned work and escalates when needed.
- Teamwork — works constructively with warehouse and office teams; ensures systems reflect physical operations.
- Customer focus — understands importance of accurate, timely logistics to customer satisfaction.
- Dependability & integrity — maintains confidentiality and follows established controls.
- Technology mindset — uses systems confidently and seeks responsible improvements to routine work.
Working Conditions
- Combination of office and warehouse environment with daily interactions with warehouse staff.
- Occasional outdoor exposure when coordinating pickups, deliveries or warehouse activities.
- May need to respond to time‑sensitive shipment or receiving issues outside normal hours on occasion.
- Physical demand: must be able to walk, stand and occasionally lift up to 25–45 lbs.
Compensation
- Estimated pay: $48,267 per year (estimate provided in source posting). Final compensation will depend on experience and qualifications.
About Our Client
Confidential Client operates in the logistics and automotive aftermarket retail sector and provides purchasing and distribution services for aftermarket automotive products via a Miami-area distribution hub. This role supports their U.S. logistics and fulfillment operations.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range