Operations Associate, Brand and Events
The Operations Associate, Brand & Events supports the Brand & Events team by managing administrative, logistical, and operational tasks to ensure smooth execution of resident events and brand initiatives across multiple residential communities. This role involves coordinating communications, vendor relationships, event logistics, and maintaining brand consistency to enhance the resident experience. It is ideal for a detail-oriented professional with strong organizational and communication skills, capable of managing multiple priorities in a dynamic environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, PR, Advertising & Marketing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position Overview
The Operations Associate, Brand & Events provides administrative, logistical, and operational support to the Brand & Events team across a growing portfolio of residential communities. This entry-level role is the organizational backbone for monthly programming, resident communications, vendor relationships, and event logistics—helping ensure consistent brand standards and an excellent resident experience.
This posting is for a Confidential Client and is open to candidates based in Jersey City, NJ. The role requires strong organization, attention to detail, and a collaborative, customer-service mindset.
Key Responsibilities
- Administrative & Operational Support
- Maintain and update event, design, vendor, and project trackers.
- Upload and organize finalized marketing assets, photos, and project folders following naming conventions.
- Maintain inventory and storage of operational materials.
- Triage and manage resident inquiry inboxes, Google Reviews, and social DMs; draft responses for manager review.
- Process event- and vendor-related invoices and coordinate payments.
- Coordinate purchases, shipping, and logistics for event supplies and promotional materials.
- Maintain internal property documentation and operational resources.
- Support managers with day-to-day project coordination and research local vendors/partnerships.
- Assist Operations and Leasing teams for new property openings and amenity launches.
Communications & Scheduling
- Prepare and distribute monthly Property Manager communications using templates.
- Draft resident-facing communications and collateral for management review.
- Coordinate calendars, meetings, and scheduling with internal teams and external vendors.
- Assist with outreach to vendors, photographers, and brand ambassadors; track confirmations and follow-ups.
- Coordinate distribution of monthly resident offers, flyers, and promotional materials.
Event Production Support
- Support planning and execution of resident events across urban and suburban communities.
- Coordinate event logistics: supplies, signage, setup, and onsite support as needed.
- Track event attendance, resident feedback, and performance metrics.
- Assist with post-event reports and recaps.
Brand & Resident Experience Support
- Support content creation, brand activations, internal events, and partnership initiatives.
- Coordinate print production timelines and ensure on-time delivery of printed materials.
- Assist with resident portal updates, digital signage, and community postings.
- Coordinate branded merchandise and promotional collateral orders.
- Help maintain brand consistency across multiple communities.
Additional Duties
- Perform other job-related duties as assigned by management based on business needs.
Qualifications
- High school diploma required; Associate's or Bachelor's degree in Marketing, Communications, Hospitality, Business, Event Management, or related field preferred.
- 0–2 years experience in events, hospitality, marketing, real estate, customer service, or administrative support preferred; internships and part-time experience considered.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Exceptional attention to detail and commitment to accurate work.
- Excellent written and verbal communication skills.
- Proficiency with Google Workspace (Drive, Docs, Sheets, Gmail), Microsoft Outlook, and Microsoft Office.
- Comfortable learning new software platforms quickly.
- Strong customer service mindset and collaborative approach.
- Ability to work independently while prioritizing multiple tasks.
- Interest in branding, events, marketing, or residential real estate preferred.
Work Schedule & Availability
- Monday–Friday, standard business hours.
- Occasional evening or weekend availability required to support resident events and initiatives.
- Local travel between properties may be required.
Essential Functions
- Provide administrative support for Brand & Events operations.
- Coordinate event logistics, communications, and scheduling.
- Maintain organizational systems, trackers, and documentation.
- Support vendor coordination and operational processes.
- Assist with resident engagement initiatives and brand consistency across communities.
Physical Requirements
- Ability to sit for extended periods while working at a computer.
- Ability to stand and walk during onsite events and property visits.
- Occasionally lift and move event materials up to 25 pounds.
- Use standard office equipment, including computers, phones, printers, and copiers.
Work Environment
- Combination of office and onsite property environments.
- Occasional travel between assigned communities.
- Fast-paced setting requiring organization, adaptability, and attention to detail.
- Frequent interaction with residents, vendors, property teams, and internal stakeholders.
About the Confidential Client
Confidential Client is a family-owned real estate investment and management organization focused on building high-quality living and workspaces across New Jersey and Pennsylvania. The firm has specialized in real estate investment, development, and property management since 1979 and continues to expand thoughtfully across its markets.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range