Operations Analyst - Entry Level
The Operations Analyst supports legal and business operations by optimizing processes, managing reporting, and collaborating with stakeholders to enhance efficiency and productivity. This entry-level role offers exposure to data management, systems analysis, and legal operations within a fast-paced, deadline-driven legal environment. The position emphasizes continuous improvement, clear communication, and professional growth in a collaborative, on-site setting.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Legal.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring an Operations Analyst (entry level) to support legal and general business operations. This service-oriented role partners with business units to improve processes, reporting, and operational performance. Day-to-day responsibilities include:
- Manage referral intake, service and firm transfer processes, scheduled reporting, and post-implementation support; escalate issues as needed.
- Serve as a primary contact for business units: gather requirements, document needs, and deliver process/reporting improvements.
- Evaluate processes and system capabilities to identify efficiency gains and support data-driven decisions.
- Compile status reports, dashboards, and analytics that integrate performance metrics for business-unit productivity.
- Participate in quality-improvement efforts: data cleanup, maintain reporting instructions, user-acceptance testing, and create guides/training materials.
- Document workflows, meeting outcomes, and procedures; contribute to automation and firm-wide initiatives.
- Adapt to changing priorities and perform multiple functions to ensure consistent service and performance.
Compensation
- Estimated salary: $61,590 per year (estimated).
Required Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree in business, information systems, legal studies, finance, or related field preferred).
- Experience in administrative, legal operations, or data/reporting roles (entry-level or internship experience accepted).
- Strong attention to detail and organizational skills; reliable in task completion.
- Effective written and verbal communication skills.
- Ability to document processes clearly and deliver timely, accurate work with limited supervision.
- Basic analytical and problem-solving skills.
- Comfortable working collaboratively with cross-functional teams.
- Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint).
Preferred Qualifications
- Degree in business, operations, legal studies, or related field (Associate’s or Bachelor’s).
- Experience with business analytics, legal operations, financial services, or process improvement.
- Hands-on proficiency with Excel (advanced functions) and BI tools (Power BI or similar).
- Familiarity with SQL or other data-querying skills; experience with data analysis and automation.
- Experience in process mapping, requirements gathering, and data quality management.
- Knowledge of cloud platforms for data storage/management.
- Background in the legal industry (lender services, foreclosure, bankruptcy) is a plus.
- Ability to use data-driven insights to improve quality, efficiency, and performance.
Core Competencies
- Clarity — Communicate processes, instructions, and outcomes clearly.
- Accountability — Own assigned tasks and meet deadlines with high accuracy.
- Collaboration — Build positive stakeholder relationships and work well on teams.
- Continuous Improvement — Seek and drive process refinements and efficiencies.
- Analytical Thinking — Present accurate, relevant data to drive action.
- Service Orientation — Maintain a customer-focused mindset for internal and external stakeholders.
- Professional Growth — Engage in ongoing learning and contribute to team improvements.
- Requirements Documentation & Process Analysis — Capture business/legal requirements and identify optimization opportunities.
- Time Management — Prioritize and organize work in a structured environment.
- Willingness to Learn — Acquire new technical and legal concepts relevant to the role.
Work Environment
- In-office role in Highland Beach, FL (Confidential Client’s policy will specify exact location—local candidates preferred).
- Standard business hours with access to mentorship and professional development.
- Collaborative, deadline-driven legal and operational setting focused on reliability and continuous improvement.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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