About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

What You’ll Do

Provides installation, operations, and troubleshooting support for voice, data, and network communications systems supporting classroom and virtual learning environments. Work involves installing and maintaining network cabling and components, performing routine connectivity verification and monitoring checks, documenting issues and corrective actions, and escalating complex problems to network engineering staff following Government-approved procedures.

• Install and maintain network infrastructure components used in classroom and training environments (switches, routers, access points, patch panels, cabling) per site standards.
• Perform cable installation and termination for copper and fiber where applicable; label cabling and perform basic physical-layer testing (continuity, link lights, port verification) with approved tools.
• Execute routine connectivity checks and first-line troubleshooting (verify link status, validate VLAN/port assignments, confirm IP connectivity) and capture diagnostic details for escalation.
• Monitor network status using approved dashboards or tools and report anomalies or outages through ticketing and escalation channels.
• Support scheduled maintenance and upgrades by completing assigned checklist steps and performing post-change verification.
• Maintain accurate documentation of issues, corrective actions, and as-built updates in Government-approved tracking systems.

---

Minimum Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Information Technology, Engineering, or related field (no experience required); OR Associate’s degree (or 18 semester hours of military computer coursework) plus 2 years relevant experience; OR High school diploma/GED plus 4 years relevant experience.
• Experience: Practical experience installing and maintaining network cabling and components, performing Layer 1–3 troubleshooting, using cable testers and basic packet capture tools, and documenting work in ticketing/tracking systems.
• Certifications: Network+ or equivalent entry-level networking certification is desired.
• Skills:
  • Hands-on cable installation/termination (copper and/or fiber)
  • Basic network device configuration verification (switch ports, VLANs)
  • Physical-layer and connectivity testing
  • Familiarity with ticketing systems and clear documentation practices
  • Strong attention to detail and ability to follow Government or site-specific procedures

---

Security Clearance

• TS/SCI with polygraph required. Candidates must hold the required clearance prior to start or be able to transfer an existing, qualifying clearance as allowed by the client’s onboarding rules.

---

Work Schedule

The supported courses are typically active Monday–Friday, 0800–1700. Contract core hours are 1000–1400. Scheduled maintenance or upgrades may require work during approved maintenance windows.

---

Compensation & Benefits

• Salary range (good-faith estimate): $160,000 - $180,000 per year.
• Benefits may include:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (401(k) matching)
  • Educational reimbursement and parental leave
  • Disability and life insurance and other voluntary benefits

Note: Benefits and specific terms may vary by employment type, location, and applicable agreements (CBAs, SCA, etc.).

---

Other Important Information

• Employment is contingent on successful completion of background checks, required drug screening, and possession/transfer of the required security clearance. As the client supports Government programs, pre-hire screening may include federally controlled substances.
• Safety and quality procedures must be followed; employees are expected to complete required training and comply with site operational policies.
• This opportunity is offered by a Confidential Client via Careertakes supporting a Government program.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.