Data Analyst
The Data Analyst at Confidential Client will analyze extensive datasets generated by AI-powered customer interactions to drive smarter business and product decisions. This role collaborates closely with engineering and AI teams to optimize AI agent performance, improve workflows, and enhance customer experiences by leveraging data insights and AI tools in a fast-paced startup environment.
About CareerTakes
CareerTakes is a next-generation AI recruiting platform that connects early-career talent with real roles at established companies across regulated industries.
👉 Important disclosure: CareerTakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, a company in Business Consulting and Services, IT Services and IT Consulting, and Professional Training and Coaching.
Applicants for this role may also receive access to additional matched opportunities through the CareerTakes platform.
About the confidential client
Our confidential client is an AI Agent Platform founded in 2020 and based in Midtown Manhattan. They build voice and conversational AI agents that connect to customer data to automate support, sales, and operations. The company partners with enterprise customers, has a fast-growing dataset of real customer interactions, and is backed by leading investors. This role sits at the intersection of data, product, and AI — ideal for analysts who want to drive product decisions, improve AI agent performance, and enable teams with best-in-class analytics and instrumentation.
What You’ll Do / Responsibilities
You will turn large, complex conversation and behavioral datasets into actionable insights that inform product decisions, agent tuning, and operational improvements. Key responsibilities include:
- Conduct deep-dive analyses and build internal reports and dashboards to inform product and business decisions
- Partner with Forward Deployed Engineers and AI Product Specialists to inform how AI agents are built, tuned, and evaluated for customers
- Define, document, and maintain key business metrics and the underlying data model
- Design and maintain dashboards and self-serve analytics (Looker or similar)
- Implement and validate metric calculations and tracking in the data warehouse / analytics layer
- Use AI coding assistants to accelerate analysis, while rigorously reviewing and iterating on AI-generated code
- Communicate findings clearly to cross-functional partners and help stakeholders act on insights
Qualifications / About You
We are looking for an analytical, pragmatic Data Analyst with strong product instincts and experience working with modern analytics stacks. Minimum qualifications:
- 3+ years experience as a data analyst, analytics engineer, or management consultant performing quantitative analysis
- Fluent in SQL and experience using dbt for analytics engineering
- Experience with a modern data warehouse (Snowflake, ClickHouse, or similar)
- Comfortable building dashboards and reports in Looker or comparable BI tools
- Strong data modeling and metric-definition experience; ability to produce reproducible, well-documented analysis
- Excellent written and verbal communication skills; ability to tell a story with data
- Comfortable working in a fast-paced, early-stage environment and collaborating with engineering and product teams
- Enthusiastic about leveraging AI tools to accelerate analysis and improve outputs through careful review
- Authorized to work in the United States (no visa sponsorship available at time of posting unless otherwise stated)
Preferred keywords/skills: product analytics, SQL, dbt, Snowflake, ClickHouse, Looker, dashboards, data modeling, BI, analytics engineer, conversational AI, voice AI.
Compensation (NY pay transparency)
Estimated base salary range: $120,000 — $145,000 per year. Actual pay will be determined based on skills, experience, location, and other factors. Offers may include equity and (in some cases) a variable compensation component. Final compensation and benefits will be provided at offer.
Benefits & Perks
- Medical, dental, and vision plans (company covers a significant portion)
- Flexible PTO and 11 paid holidays per year
- 401(k) plan
- Paid parental leave
- Pre-tax commuter benefits
- In-office breakfast and snacks; regular team events and off-sites
- Company-provided laptop/workstation
- Additional benefits and perks as the company scales
Location & Work Model
This position is based in New York City (Midtown). The role is hybrid: in-office required Tuesday, Wednesday, Thursday; office-optional Monday and Friday.
Application & Hiring Notes
- CareerTakes and our client may use AI tools to support parts of the hiring process (resume screening, application review, or preliminary assessments). These tools assist the recruitment team and do not replace human judgment; final hiring decisions are made by people.
- Applicants should be prepared to provide work authorization documentation if required.
- If you believe you’re missing some listed experience but are a fast learner with demonstrable skills, you’re encouraged to apply — we value potential and growth.
Equal Opportunity & Hiring Transparency
CareerTakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.