About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Mortgage lending & financial services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position overview

Confidential Client is hiring an entry-level Mortgage Sales Representative (ACES Lending Officer) to join an inside-sales team. This is a training-first role: you will complete a structured program that prepares you to pass the NMLS exam, obtain state and national licensing, and transition into a Licensed Lending Officer role. The role combines phone-based sales, customer service, and loan-process familiarity — company-provided leads are included so you can focus on converting prospects.

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What you’ll do

• Embrace a comprehensive training program covering the full loan life cycle and NMLS exam preparation
• Engage with inbound and outbound phone leads to present lending solutions and convert prospects
• Develop product knowledge across mortgage and HELOC offerings
• Use CRM and loan-processing software to manage pipeline and customer communications
• Meet weekly and monthly sales targets; track activity and follow coaching feedback
• Maintain high ethical standards and compliance with lending regulations
• Coordinate with internal teams (underwriting, processing, support) to ensure smooth closings

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Qualifications & requirements

• Minimum 2 years of sales experience with a proven record of meeting/exceeding goals (call center or inside sales experience strongly preferred)
• Comfortable with phone-based selling and virtual presentations
• Ability and commitment to study for and pass the NMLS exam and meet state licensing requirements
• Reliable attendance, punctuality, and willingness to accept coaching and performance feedback
• Comfortable using technology and CRM/loan software
• Bachelor’s degree highly preferred but not required
• Ability to commute to the local office in Troy, AL as needed (this posting is for Troy, AL)

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Compensation & benefits

• Training pay: base hourly rate of $15/hour during ACES training
• Post-training compensation moves to a Licensed Lending Officer structure: hourly minimum plus per-origination and funding-based bonus incentives (details provided upon licensing/transition)
• Company-provided leads (no need to purchase your own)
• Comprehensive benefits package (medical, dental, vision options), 401(k) matching, tuition reimbursement, parental leave, and more
• Supportive leadership and structured development to build a long-term lending career

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Why join

• Structured, industry-leading training that prepares new hires for NMLS licensing and a lending career
• Clear path from paid training to a commissioned/licensed role with higher earning potential
• Access to leads and best-in-class sales support so you can focus on selling and serving customers
• Inclusive workplace and commitment to equitable hiring and career development

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Location

This role is based in Troy, AL. Local commute to the Troy area office is required.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind.
To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.