About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This role is focused on release of information (ROI) and medical records support for a confidential client in the Healthcare & Nursing sector. You will process, validate, and fulfill requests for patient information while ensuring compliance with applicable laws and internal policies.

• Receive, validate, and prioritize authorization forms and requests for medical records.
• Locate, assemble, and prepare protected health information (PHI) from paper and electronic health records.
• Use release of information systems and electronic health record (EHR) tools to track and complete ROI requests.
• Process and release health information to authorized first- and third-party requestors.
• Initiate and maintain accounting of disclosure records for all releases from Privacy Act systems.
• Communicate with internal and external stakeholders to clarify requests and provide technical ROI guidance.
• Research and resolve complex or unclear ROI requests in an accurate and timely manner.
• Ensure all actions comply with privacy laws and regulations such as HIPAA, the Privacy Act, and other applicable statutes.

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Minimum Qualifications

Candidates must meet one of the following basic requirement paths and provide transcripts where indicated.

• English language proficiency sufficient to perform duties.
• Experience: One year of creditable experience demonstrating knowledge of medical terminology and a general understanding of health records; at least six months of that experience must include MRT (ROI) duties.
• OR Education: Associate degree from an accredited institution in health information technology / health information management, or a related degree with at least 12 semester hours in relevant coursework (medical terminology, anatomy & physiology, legal aspects of health care, introduction to health records). TRANSCRIPTS REQUIRED.
• OR Combination: Equivalent combinations of education and experience that meet the basic requirement.
• Military training substitution: Relevant medical technician or corpsman training may substitute, month-for-month, for up to six months of experience if it included anatomy & physiology and health record techniques. TRANSCRIPTS OR PROOF OF TRAINING REQUIRED.

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Knowledge, Skills & Abilities (KSAs)

The successful candidate must demonstrate the following KSAs:

• Ability to use health information technology and typical office software used in MRT (ROI) positions (EHRs, ROI tracking systems).
• Knowledge of health record documentation guidelines and PHI disclosure processes.
• Knowledge of policies, procedures, laws, and regulations governing privacy and release of information.
• Ability to manage priorities, meet deadlines, and follow up on pending issues.
• Strong communication skills to interact effectively with people from diverse backgrounds.
• Ability to research and resolve difficult ROI questions accurately.

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Grade & Progression Guidelines

This position may be filled across GS-4 to GS-6 grade levels based on experience and qualifications.

• GS-4 (Entry): Meets basic requirements; no additional experience required.
• GS-5: One year of creditable experience equivalent to the next lower grade or additional relevant education (bachelor’s with 24 semester hours in health information management or related coursework). TRANSCRIPTS REQUIRED.
• GS-6 (Full Performance): At least one year of experience as an MRT (ROI) at the GS-5 level or equivalent that demonstrates the KSAs listed above.

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Work Environment & Physical Requirements

• Primarily sedentary office work with occasional walking, bending, standing, and carrying of light items such as files and manuals.
• Typical office or medical facility setting with routine safety precautions; no special physical effort required.

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Compensation & Employment Type

• Employment type: Full time
• Estimated salary range (provided by the client): $36,409 - $59,031 per year
• Location: Danville, IL, United States

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.