About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, State Government — Public Health / Disability Determinations.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This entry-level professional role reviews and decides on disability claims under Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), and/or Medically Needy programs. You will receive in-depth training and work with multiple computer screens and an electronic case management system.

• Research, compile, analyze, and render independent decisions on disability claims.
• Evaluate medical and vocational records for evidentiary sufficiency.
• Conduct telephone fact-finding and written correspondence to obtain necessary documentation.
• Authorize specialized medical or psychological diagnostic services when appropriate.
• Enter and maintain accurate case notes and transactional inputs from case opening through closure.
• Apply rules, regulations, and policies to determine initial or continued eligibility.
• Identify errors or issues and take corrective action; escalate as needed.
• Collaborate with team members and leadership; support public-facing communications when required.

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Required Knowledge, Skills & Abilities

• Strong written and verbal communication skills.
• Ability to collect, evaluate and analyze data related to disability benefits.
• Competency applying rules, regulations, and agency policy.
• Detail orientation, critical thinking, and basic math aptitude.
• Ability to organize information logically and maintain accurate records.
• Able to work independently, manage multiple tasks, and meet deadlines.
• Comfort with Windows-based systems and typed case documentation.
• Ability to conduct fact-finding research and utilize problem-solving techniques.

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Qualifications

Preference given to candidates who meet one of the following or an equivalent combination of education and experience:

• Bachelor’s degree in a related field; OR
• Associate’s degree plus two years’ relevant work experience; OR
• High school diploma plus four years’ relevant work experience.

Relevant experience includes handling caseloads for insurance, disability, vocational, social work or government programs; determining eligibility based on rules and regulations; or work in medical or vocational settings.

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Location & Work Environment

• Location: Tallahassee, FL (Leon County) — on-site work required.
• Typical schedule: Full-time, standard business hours. After successful completion of the trainee program (12 months), eligible employees may request flexible schedules and possible telework per agency policy.
• Occasional overtime may be offered. Incumbents may be required to perform emergency duty outside normal hours.

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Compensation & Benefits

• Salary range: $41,739.88 — $78,418.23 per year.
• State benefits package includes: annual & sick leave, nine paid holidays + one personal holiday, state group insurance (health, life, dental, vision), retirement plan options, flexible spending accounts, tuition waivers, and more.
• Training and mentoring, leadership development opportunities, and clear advancement paths for strong performers.

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Hiring Considerations & Legal Notices

• Employment may be contingent on background check, drug screening, and participation in direct deposit.
• Candidates will be required to complete Form I-9; employment eligibility may be verified via E-Verify.
• Male applicants born on or after October 1, 1962, must meet Selective Service requirements where applicable.
• Veterans’ Preference: where applicable under state law, eligible veterans will receive preference—required documentation must be submitted by the closing date.
• Reasonable accommodations are available under the Americans with Disabilities Act; applicants should notify the hiring authority in advance.
• Confidential Client maintains a Drug-Free workplace and equal opportunity employment practices.

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Why Work Here

• No prior medical experience required — intensive training provided.
• Meaningful public service: help claimants access needed benefits.
• Structured career ladder with mentoring and leadership development.
• Work/life balance initiatives, possible flexible schedules after training.

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