About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Public Health / State Government (Disability Determinations).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This entry-level professional role reviews and decides disability claims filed under Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI) and/or Medically Needy programs. You will be trained on policy, medical review, and vocational evaluation and will:

• Review medical and non-medical evidence, compile case records, and make documented determinations per Social Security rules and regulations.
• Manage electronic case files using multiple-screen workflows and type clear case notes and transactional inputs from intake through closure.
• Perform fact-finding via telephone and written correspondence to obtain necessary medical or vocational documentation.
• Identify errors or missing evidence and take corrective action to secure complete records.
• Authorize specialized medical or psychological diagnostic services when required to document impairment severity.
• Apply rules, policies, and procedures to render formal decisions and ensure timely processing of cases.
• Communicate effectively with claimants, medical providers, and internal teams to support case resolution.

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Required Knowledge, Skills & Abilities

• Strong written and verbal communication skills.
• Ability to collect, evaluate, and analyze medical and vocational data for accuracy and completeness.
• Ability to learn and apply rules, regulations, policies, and procedures relating to disability benefits.
• Detail orientation and critical thinking for fact-finding and problem solving.
• Basic math and strong organizational skills.
• Comfort working independently and managing a caseload in a Windows-based computer environment.
• Ability to maintain effective working relationships with team members and the public.

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Qualifications

Preference given to applicants with one of the following or an equivalent combination of education and experience:

• Bachelor’s degree; OR
• Associate’s degree plus two years of relevant experience; OR
• High school diploma plus four years of relevant experience.

Relevant experience includes:

• Managing a caseload for insurance, disability, vocational, social work or government programs.
• Determining initial or continued eligibility of claims based on rules and regulations.
• Experience working in a medical or vocational field.

No prior medical experience is required — in-depth training and mentoring are provided.

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Compensation & Benefits

• Salary range (provided by client): $41,739.88 - $78,418.23 per year.
• State benefits package including annual and sick leave, nine paid holidays plus one personal holiday, health/dental/vision options, retirement plans with employer contributions, flexible spending accounts, tuition waivers, and more.
• Optional overtime opportunities and career development programs for internal promotion.

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Additional Information & Legal Compliance

• This role is located in Tallahassee, FL. Employment is subject to background check and/or drug screening, and participation in direct deposit.
• Successful candidates must complete Form I-9. E-Verify will be used to confirm employment eligibility.
• Male applicants born on or after October 1, 1962, will need Selective Service registration documentation where applicable.
• Veterans’ preference and related documentation will be applied per applicable law and client policy.
• Applicants requiring reasonable accommodations under the Americans with Disabilities Act should notify the hiring authority in advance.
• All candidates must be able to read, write, and communicate effectively in English.
• The Confidential Client supports a drug-free workplace and will follow applicable state and federal laws.

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Why Join This Team

• Serve your community by helping claimants navigate critical benefits.
• Receive structured training, mentoring, and opportunities for advancement.
• Work-life balance with structured schedules and potential flexibility after successful completion of training milestones.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.