About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin (Department of Health).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This is an entry-level professional position responsible for researching, developing, compiling, analyzing, and rendering independent decisions on Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), and/or Medically Needy disability claims for residents of Florida. Training is provided; the role emphasizes accurate, timely case processing and clear written and verbal communication.

Key responsibilities:

• Review medical and vocational records to determine evidentiary sufficiency for decision-making.
• Research and secure medical evidence of record (medical records, diagnostic studies) and, when appropriate, authorize specialized medical or psychological diagnostic services.
• Use electronic case management systems to process cases from intake through closure, including typed case notes and transactional inputs.
• Apply Social Security rules, regulations, policies and procedures to render disability decisions.
• Communicate effectively with coworkers, claimants, and external providers via phone and written correspondence.
• Identify issues or errors in records and take corrective action; perform fact-finding research.
• Manage multiple tasks and work independently while meeting productivity and quality expectations.

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Qualifications

Required knowledge, skills, and abilities:

• Strong written and verbal communication skills.
• Ability to collect, evaluate, and analyze data related to disability benefits.
• Ability to understand and apply rules, regulations, policies, and procedures.
• Strong attention to detail and problem-solving skills.
• Ability to organize information logically and maintain accurate records.
• Comfortable working in a Windows-based, multi-screen electronic case management environment.
• Ability to work independently and to establish effective working relationships with others.

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Preferred Qualifications

Preference will be given to candidates with one or more of the following:

• Bachelor’s degree OR equivalent combination of education and experience (e.g., Associate’s degree + 2 years’ related experience, or high school diploma + 4 years’ related experience).
• Experience managing caseloads for insurance, disability, vocational, social work, or government programs.
• Experience determining eligibility of claims based on rules and regulations.
• Experience in a medical or vocational field.

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Compensation & Benefits

• Salary range: $41,739.88 – $78,418.23 per year (range provided by the client).
• Benefits highlights (summary):
  • Annual and sick leave accrual
  • Nine paid holidays plus one personal holiday per year
  • State group insurance options (health, life, dental, vision, supplemental)
  • Retirement plan options with employer contributions (see myfrs.com)
  • Flexible Spending Accounts and tuition waivers
  • Paid training and development; leadership-development pathways
  • Optional overtime availability throughout the year

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Location & Schedule

• Work location: Miami / Miami-Dade County, FL (on-site).
• Employment type: Full-time.
• Typical schedule: standard business hours; training program with potential for flexible schedules after successful completion of the trainee program. No required weekend work or after-hours email in normal operations.

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Security & Hiring Requirements

• Conditional offer and system access are contingent on passing the Social Security Administration (SSA) suitability process and a security background check.
• Successful applicants will complete Form I-9 and employment eligibility will be verified via E-Verify.
• Direct deposit participation is required.
• Drug testing may be required for safety-sensitive positions.
• Male applicants born on/after October 1, 1962, must be registered with the Selective Service or have an exemption.
• Veterans’ Preference: applicants eligible for Veterans’ Preference should submit required documentation by the close of the vacancy announcement.

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Why This Role?

• No prior medical experience required — in-depth training provided.
• Meaningful public-service work helping Florida residents.
• Opportunities for advancement and additional pay increases tied to case complexity and successful performance.
• Mentoring and leadership-development programs to support career growth.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.