About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This role supports inpatient telehealth and connected-care programs for a confidential client. You will set up and operate telehealth devices, assist patients and families with virtual visits, help clinicians connect with remote specialists, and support post-discharge remote monitoring programs. You will also track, troubleshoot, and maintain telehealth equipment and record related data in administrative systems.

• Bring telehealth devices to patient rooms and ensure successful connections for teleconsults, family video visits, interpreter sessions, remote rounding, and other virtual care activities
• Troubleshoot basic device and connection issues and escalate technical problems to IT when needed
• Coordinate with clinical teams and hospital leadership to optimize patient flow and telehealth workflows
• Perform data entry and administrative support related to telehealth encounters and device inventory
• Maintain equipment cleanliness and follow PPE and infection-prevention protocols for patient-facing work
• Participate in projects to improve patient experience and telehealth operations

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Who We’re Looking For (Qualifications)

• 1–3 years of medical administrative, medical receptionist, or related healthcare administrative experience; entry-level graduates with a strong desire to start a career in healthcare administration are also encouraged to apply
• EPIC experience preferred but not required
• Comfortable in a patient-facing role and able to enter patient rooms while following PPE and site safety rules
• Tech-savvy with Microsoft Office (Word, Excel, Outlook) and comfortable learning telehealth platforms and device interfaces
• Strong communication and customer-service skills; ability to work collaboratively with clinical and IT teams
• Associate degree preferred but not required

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Compensation & Benefits

• Contract role based in Olney, MD
• Pay range: $20.00 – $25.00 per hour (actual compensation will depend on experience, qualifications, and other job-related factors)
• If eligible, temporary-role benefits may include medical, dental, and vision; 401(k) retirement plan; voluntary life and AD&D; short- and long-term disability; health savings account options; transportation benefits; employee assistance program; and applicable time off/leave programs

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Location & Work Type

• Fully onsite in Olney, MD
• This is a contract position; employment type may be CONTRACTOR and/or FULL_TIME depending on placement

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Additional Details

• This role supports telehealth initiatives and frequently interacts with patients, clinical staff, and IT teams to ensure reliable virtual care delivery
• Application window is anticipated to close on Nov 13, 2026
• Careertakes will coordinate the hiring process; final employment is with the confidential client

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.