MEDICAID ANALYST 1-3 (Region 3 Lafourche)
The Medicaid Analyst role involves acquiring comprehensive knowledge of Medicaid policies to accurately determine eligibility for health insurance programs. The position requires handling applications through various channels, primarily via telephone in a call-center environment, providing excellent customer service, and ensuring compliance with federal and state regulations. This role serves as a foundational step for career growth within the health insurance field, emphasizing attention to detail, policy mastery, and effective communication.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, HR & Recruitment.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position Overview
Confidential Client is hiring for a Medicaid Analyst (levels 1–3) to support Medicaid eligibility determinations in Region 3 (Lafourche Parish). This is a full-time, in-office role based in Baton Rouge, LA. The role involves evaluating applications, interviewing applicants, verifying documentation, applying federal/state policy, and working in a high-volume call-center environment.
What You’ll Do
Confidential Client is seeking candidates who can learn and apply Medicaid policy and make timely, accurate eligibility decisions. Typical duties include:
- Review applications received by phone, electronically, mail, email, or in person and determine program eligibility
- Conduct interviews and collateral contacts to verify applicant information
- Interpret and apply federal, state, and agency policies to determine benefit levels
- Complete case documentation and examine application packets for timelines and completeness
- Perform special investigations, fraud/compliance reporting, and referrals to other agencies
- Work in a call-center environment handling high call volumes while maintaining strong customer service
Minimum Qualifications
Candidates will be considered at Medicaid Analyst 1, 2, or 3 depending on qualifications. Minimum qualifications include one of the following:
- Three years of social services experience; OR
- Six years of full-time experience in any field; OR
- A bachelor’s degree
Experience substitution: Every 30 semester hours from an accredited college or university credits as one year of experience toward the six-year requirement (maximum substitution = 120 semester hours, equivalent to 4 years).
Skills & Competencies
Ideal candidates will demonstrate:
- Strong customer service and phone communication skills
- Comfort with web-based software and computer-based workflows
- Attention to detail and ability to follow policies, procedures, and regulatory guidance
- Ability to work independently, meet deadlines, and collaborate with a team
- Accountability and good record-keeping under supervision
Position Details
- Location: Medical Vendor Administration / Eligibility Field Operations — Region 3 / Lafourche Parish (based in Baton Rouge, LA)
- Appointment Type: Probational, Promotional, or Job Appointment (temporary appointment that may last up to 48 months)
- Career Progression: May be filled at Medicaid Analyst 1, 2, or 3 depending on experience and education
- Employment Type: FULL_TIME
Compensation
Salary range (as listed by the client):
- Base pay range (public posting): $2,838 – $5,113 per month
- Example hourly / bi-weekly rates by level (for reference):
- Medicaid Analyst 1 — $16.42 / hr ($1,313.60 bi-weekly)
- Medicaid Analyst 2 — $17.56 / hr ($1,404.80 bi-weekly)
- Medicaid Analyst 3 — $21.27 / hr ($1,701.60 bi-weekly)
- Position may be eligible for Special Entrance Rates (SER) and premium pay up to $2.00/hr based on longevity
Note: Salary figures are those provided by the client and reflect pay transparency requirements where applicable.
Additional Information
- This role requires competency with web-based programs and may include a mix of sedentary computer work and phone-based member assistance in a call-center format.
- The client participates in E-Verify.
- Confidential Client supports recruitment, hiring, and retention of individuals with disabilities and is an equal opportunity employer.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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