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Life, Annuity & Group Benefits Operations Consultant - Experienced Associate

Confidential Client•Legal & Professional Services
Entry LevelFull-timeOn-Site$126,082
Manhattan, New York
A Day Ago

The Life, Annuity & Group Benefits Operations Consultant at Confidential Client supports insurance clients by improving core operations, data management, and technology related to policy administration, claims, and servicing. The role involves analyzing processes, supporting operating model design, and contributing to platform implementations to enhance operational efficiency and customer experience within life, annuity, and group benefits operations.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


Role Summary

This opportunity is for an experienced associate-level Life, Annuity & Group Benefits Operations Consultant supporting insurance operations modernization. Working with a confidential client, you'll help improve policy administration, claims, servicing, and broader operational processes by contributing to operating model design, process improvement, data conversion, and platform implementation efforts.


What You’ll Do

You will be part of advisory engagements focused on life, annuity, and group benefits operations. Typical responsibilities include:

  • Supporting client service activities across life, annuity, and group benefits operations
  • Analyzing policy administration, claims, and servicing workflows to uncover improvement opportunities
  • Gathering, cleansing, and organizing operational data to support book-of-business reviews, conversions, and reporting
  • Assisting in operating model design and process modeling for modernization initiatives
  • Using digital tools and analytics to review service delivery models and identify root causes of process issues
  • Contributing to data exchange and conversion workstreams for cloud-based insurance platform implementations
  • Reviewing customer feedback and service metrics to recommend improvements to policyholder and distributor experiences
  • Applying curiosity and problem-solving to drive operational efficiency, scalability, and execution support

Qualifications

What you must have:

  • At least a Bachelor’s degree
  • Minimum 1 year of professional experience (insurance, consulting, analytics, operations, or related fields)

What will set you apart:

  • Coursework or internship exposure in insurance operations, policy administration, claims, or servicing
  • Background or study in fields such as Accounting, Actuarial Science, Data Analytics, Computer Science/Information Systems, Economics, Finance, Mathematics/Statistics, Operations/Supply Chain, Project/Technology Management, Risk Management/Insurance, or related areas
  • Experience or interest in platform implementations, data conversions, or process improvement in insurance
  • Strong analytical skills and familiarity with using digital tools for root cause analysis and reporting
  • Effective communication, client service mindset, and ability to work in collaborative teams
  • Curiosity and a willingness to learn new systems and methods quickly

Compensation & Benefits

  • Salary range: $63,000 - $140,000 (actual pay within the range will depend on skills, experience, qualifications, and applicable employment laws)
  • Eligible for an annual discretionary bonus (per the confidential client’s policy)
  • Typical benefits may include medical, dental, vision, retirement (401k) options, paid holidays, vacation, and sick leave — specifics provided by the confidential client

Location & Work Authorization

  • Location: Manhattan, NY (onsite / hybrid expectations to be confirmed by the confidential client)
  • Applicants must have legal authorization to work in the United States without current or future employer sponsorship unless the confidential client states otherwise during the hiring process

Why Apply

This role offers early-career exposure to cross-functional insurance operations work (finance, actuarial, investments, reporting, book-of-business management, and conversions) while building consulting skills, technical fluency, and a professional network. If you enjoy solving process problems, working with data, and supporting digital platform initiatives in insurance, this is a strong development opportunity.


Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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