Lab Technician
The Lab Technician in Complaint Investigations is responsible for examining returned blood glucose meters, strips, and sensors to resolve customer complaints. This role involves using various troubleshooting equipment, documenting investigation results, and maintaining quality records, requiring attention to detail and adherence to SOPs. It is an entry-level, onsite contract position ideal for candidates with technical experience and strong documentation and computer skills.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Scientific & QA.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client (via Careertakes) is seeking an Entry-Level Lab Technician for the Complaint Investigations lab in Alameda Pt, CA. This is a 6-month, full-time contract role working 100% onsite (shift: 1:30pm–10:00pm). The position focuses on hands-on investigation of returned medical monitoring products to resolve customer complaints and maintain quality documentation.
What You’ll Do
- Unpack and sort returned products by product line.
- Investigate returned blood glucose meters, test strips, and sensors to determine root cause of complaints.
- Document all findings in the Complaint Handling System and maintain accurate investigation records.
- Use test and troubleshooting equipment such as multimeters, oscilloscopes, test fixtures, and microscopes.
- Perform routine maintenance of quality records and verify that testing equipment remains within calibration/validity.
- Enter investigation results and other data into internal systems with attention to detail.
Qualifications
- Minimum: High school diploma or GED; technical experience required. Recent college graduates (Bachelor’s) are a strong fit.
- Proficient computer skills, including basic Microsoft Office and web-based applications.
- Strong documentation and data-entry skills; ability to read, write, and comprehend English.
- Comfortable working in a team and following written SOPs.
- Ability to maintain focus while performing repetitive, routine investigations.
- Experience in inspection or quality roles is a plus.
Preferred (not required)
- Experience in Medical Device or Biotech industries.
- Technical background with electronic troubleshooting experience.
Details
- Location: Alameda Pt, CA — 100% onsite
- Duration: 6 months (contract)
- Shift: 1:30pm – 10:00pm
- Compensation: $31.00 per hour
- Employment type: Full-time (contract)
Why Apply
- Hands-on, technical entry-level role with real troubleshooting exposure.
- Great for recent graduates and candidates looking to build experience in complaint investigations, QA, and medical device testing.
- Work directly on medical monitoring devices and instrumentation in a structured lab environment.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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