About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This is an entry-level, onsite role based in Jeffersonville, IN. You will support the Confidential Client’s IT environment and clients across Indiana and Kentucky. Typical responsibilities include:

• Provide day-to-day technical support to employees and client sites.
• Install, configure, maintain, and troubleshoot desktops, laptops, printers, and peripherals.
• Assist with Windows OS administration and troubleshooting.
• Set up and manage user accounts, permissions, passwords, and access.
• Support Microsoft 365 administration and user issues.
• Perform basic Active Directory user/group administration.
• Assist with server and network tasks, including routine updates and patching.
• Troubleshoot connectivity: Wi‑Fi, VPN, DNS, DHCP and basic network issues.
• Maintain accurate documentation of systems, configurations, and support actions.
• Help with backups and basic system recovery procedures.
• Assist senior IT staff on upgrades, installations, and small projects.
• Travel to client locations in Indiana and Kentucky as needed to provide onsite support.
• Deliver professional, courteous customer service to internal and external users.

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Qualifications

• 1–2 years of experience in IT support, systems administration, or a related technical role.
• Basic knowledge of Windows operating systems.
• Familiarity with Microsoft 365 and Active Directory preferred.
• Basic understanding of computer hardware and networking fundamentals (TCP/IP, DNS, DHCP).
• Ability to troubleshoot hardware, software, and connectivity issues.
• Strong problem-solving, communication, and organization skills.
• Self-motivated, able to work independently and as part of a team.
• Valid driver’s license and reliable personal vehicle required.
• Willingness to travel to client locations in Indiana and Kentucky when needed.

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Preferred Qualifications

• CompTIA A+ or Network+ certification.
• Experience with Microsoft 365 administration.
• Familiarity with Windows Server basics.
• Experience with IT ticketing/help-desk systems.
• Prior onsite support experience.

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Work Schedule, Location & Compensation

• Employment type: Full-time, onsite (not remote). Typical schedule: Monday–Friday, 8:00 AM–5:00 PM.
• Location: Jeffersonville, IN; local candidates in Indiana or Kentucky are preferred due to onsite support requirements and client travel.
• Travel: Occasional travel to client sites across Indiana and Kentucky; mileage reimbursement for authorized business travel per company policy.
• Estimated salary (from source posting): $57,276 per year (estimated).

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Notes & Compliance

• Employer name in this posting is shown as Confidential Client. Careertakes is the recruiting platform supporting the hire.
• This role requires a valid driver’s license and reliable vehicle for client site visits.
• Reasonable accommodations are available for applicants with disabilities during the hiring process; contact Careertakes if you need assistance.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.