Junior OnBase System Administrator
The Junior OnBase System Administrator supports the administration, configuration, and maintenance of the Hyland OnBase enterprise content management platform within a public-sector environment. This entry-level role involves assisting with application support, troubleshooting, workflow automation, and system integrations while collaborating with senior administrators and technical teams. It offers hands-on experience in document management systems and IT service management processes in a hybrid work setting.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring a Junior OnBase System Administrator to support enterprise content management (ECM) operations. This is an entry-level role that reports to senior OnBase administrators and participates in day-to-day application support and platform maintenance.
- Assist with daily administration, monitoring, and maintenance of the Hyland OnBase environment.
- Support user account administration, security permissions, and application configurations.
- Troubleshoot basic application issues and provide technical support to business users.
- Configure document management artifacts (Document Types, Keywords, user groups) and validate document retrieval behavior.
- Support testing, troubleshooting, and validation of patches, upgrades, and application enhancements.
- Assist with OnBase Workflow, Unity Client, and integrations under senior guidance.
- Document system configurations, operational procedures, and troubleshooting steps.
- Participate in incident resolution, service requests, and IT service-management processes.
- Collaborate with technical teams and business stakeholders to identify and resolve application issues.
- Follow change-management and security procedures; participate in technical training and continuous improvement activities.
Qualifications
Required
- Bachelor’s degree in Computer Science, Information Technology, Information Systems, or related technical discipline, or equivalent coursework/projects.
- 0–2 years of IT experience (including internships, academic projects, or entry-level technical support).
- Foundational understanding of computer systems, software applications, and basic IT troubleshooting.
- Basic familiarity with databases and SQL concepts through coursework or hands-on experience.
- Strong analytical, problem-solving, organizational, and written/verbal communication skills.
- Ability to work independently on assigned tasks and collaboratively within a technical team.
- Ability to follow documented procedures and established IT security standards.
- Ability to successfully pass an extensive background investigation and employment verification as required for access to County of Orange systems.
Preferred
- Exposure to Hyland OnBase or other ECM platforms.
- Basic understanding of Microsoft SQL Server or relational databases.
- Familiarity with IT service-management tools and ticketing systems.
- Previous IT internship or technical-support experience.
- Exposure to application configuration, system administration, or software testing.
- Hyland OnBase certifications are a plus but not required.
Compensation & Work Schedule
- Target salary range: $40,001 - $80,000 per year (range provided by the client; actual pay will depend on experience and other factors).
- Employment type: Contract / Full-time (per the client’s staffing model).
- Schedule: Day shift; Hybrid work model (on-site in Santa Ana, CA with some remote flexibility as permitted).
Location & Clearance
- Work location: Santa Ana, CA (hybrid).
- No minimum security clearance required; candidate must pass a background investigation and meet County of Orange screening requirements to access sensitive systems.
About Our Client
Confidential Client is hiring within the IT industry to support public-sector enterprise applications and mission-focused services. This role offers hands-on experience with document management, workflow automation, and system integrations within an enterprise environment.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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