Junior Customer Service Representative
The Junior Customer Service Representative at Confidential Client is responsible for facilitating the sales process by accurately entering sales orders and purchase orders, coordinating with vendors, and troubleshooting customer issues. This entry-level, on-site role requires strong data entry and problem-solving skills to ensure order accuracy and compliance with company policies in a fast-paced environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This entry-level, full-time, on-site role in Broussard, LA supports the sales process for a confidential client in the Sales industry. You will work under the Customer Service Manager to process orders, resolve customer questions, and coordinate with external vendors to meet customer specifications.
- Enter and maintain sales orders and special process purchase orders (SPO) in the company database
- Create purchase orders for sales buyouts and external material as needed
- Match Mill Test Reports against order specifications
- Track, troubleshoot, and update order status to ensure timely fulfillment
- Reconcile discrepancies between purchase orders and received product
- Coordinate with outside processors and internal teams for special processing requests
- Follow HSE, QMS and corporate policies
- Perform other duties as assigned (examples: intercompany stock transfers)
Location & Employment Details
- Location: Broussard, LA (On-site)
- Employment type: Full-time, Non-Remote
- Reports to: Customer Service Manager
- Estimated salary: $44,639 per year (estimated)
Minimum Qualifications
- Bachelor’s degree or equivalent work experience
- Strong data-entry accuracy and attention to detail
- Good problem-solving skills and ability to follow specifications
- Comfortable working in a fast-paced environment
- Strong written and verbal communication skills
Preferred / Nice-to-Have
- Previous order-entry or customer service experience in a manufacturing/distribution or materials environment
- Familiarity with Mill Test Reports and basic quality documentation
- Experience with ERP or order management systems
What the Confidential Client Offers
- Stable, professional environment focused on development and teamwork
- Opportunity to learn sales-support and operations processes in a materials/distribution setting
- Direct mentorship from the Customer Service Manager and cross-functional exposure
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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