Junior Business Analyst
The Junior Business Analyst role supports application, configuration, process, and business analysis activities within an onshore support team focused on healthcare and IT domains. This entry-level position involves collaborating with business and technical stakeholders to document requirements, assist with system configuration, support testing, and translate business needs into actionable tasks. The role is ideal for early-career candidates with strong curiosity, communication skills, and a technical or analytical background, offering growth potential into a long-term position.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position Overview
Confidential Client is hiring a Junior Business Analyst (techno-functional) for a 100% remote, contract-to-hire role (6+ months, with conversion for strong performers). This is an early-career opportunity ideal for recent graduates or professionals with 0–3 years of relevant experience who are eager to learn application support, requirements documentation, and testing within an onshore support team.
What You’ll Do
- Support application configuration, basic system administration tasks, and workflow updates.
- Work with business users, product/application teams, and technical stakeholders to gather and clarify requirements.
- Document business needs, workflows, user stories, and acceptance criteria.
- Assist with UAT: create/test test cases, track defects, and validate fixes with stakeholders.
- Maintain documentation: notes, process maps, issue logs, and follow-up items.
- Translate business needs into clear, actionable work items for technical teams and ticket queues.
- Help triage incoming tickets, reproduce issues, and escalate appropriately.
What We’re Looking For
- 0–3 years of experience in business analysis, application support, QA, data analysis, or a related analytical/technical role.
- Strong intellectual curiosity, coachability, and an eagerness to learn quickly in a fast-paced environment.
- Ability to gather, clarify, and document requirements, workflows, and system issues.
- Comfortable communicating with both business and technical stakeholders.
- Basic understanding of SDLC, Agile, user stories, and testing concepts.
- Analytical mindset with the ability to identify patterns and troubleshoot problems.
- Proficiency with Microsoft Office (especially Excel). Familiarity with SharePoint, Teams, Jira, Rally, or Azure DevOps is helpful.
- Ability to support UAT and defect tracking activities.
Nice to Have
- Bachelor’s degree (preferred) in a STEM, analytics, information systems, or related field — but equivalent coursework, internships, bootcamps, or hands-on experience will be considered.
- Academic or professional exposure to R, SPSS, Python, SQL, Tableau, or Power BI.
- Prior internship or entry-level experience in healthcare, health insurance, hospital operations, software support, or IT.
- Experience writing user stories, acceptance criteria, or functional documentation.
- Exposure to healthcare applications, CRM/CMS, contact centers, dashboards, or forms & queue configuration.
- Prior experience working with offshore teams or ticket-based support models.
- Preference for candidates based in the Midwest or Arizona, though applications are considered from approved remote states in the U.S.
Employment Details
- Employment type: Contractor — Full Time (contract-to-hire).
- Location: Remote (telecommute). Applicant location requirements: United States (approved remote states).
- Contract length: 6+ months with strong potential to convert to direct hire for top performers.
- Estimated compensation (as listed): $43,640 per year — estimated.
- No formal certification required.
Key Keywords & Skills (for applicants)
- Junior Business Analyst
- Techno-functional analyst
- UAT, test case documentation
- Requirements gathering, process mapping
- Excel, SharePoint, Teams, Jira, Azure DevOps
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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