Jr. Implementation Specialist - Flight Planning
The Junior Implementation Specialist supports airline and business aviation customers in migrating and onboarding to Confidential Client's flight planning and dispatch software. This entry-level role involves assisting with software configuration, data migration, integration with third-party systems, troubleshooting, and customer training, with opportunities to manage smaller projects as expertise grows. The position is hybrid based in Denver, CO, and emphasizes a blend of aviation knowledge and technical aptitude, including the use of AI tools to enhance implementation efficiency.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT (Aviation Software).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client (a leading provider of aviation software) is hiring a Jr. Implementation Specialist — Flight Planning to join their Flight Planning Implementation team. This is an entry-level, hybrid role based in Centennial, CO (Denver-area office). You'll support onboarding and migrations for airline and business aviation customers, working with senior Implementation Specialists to configure, test, validate, and train customers on flight-planning and dispatch software.
What You’ll Do
- Support customer migrations from legacy flight-planning platforms to the next-generation flight-planning system.
- Assist with migrating configuration data and operational parameters from legacy or third-party systems into the new platform.
- Help configure customer-specific environments, including integrations with scheduling systems, departure control systems, maintenance systems, EFBs, and post-flight analysis tools.
- Coordinate cross-platform migration cases in partnership with senior specialists and internal support teams.
- Support migrations between related tracking and fleet-management products.
- Triage reported issues to determine whether they are software defects, configuration issues, or third-party integration problems.
- Shadow senior specialists on live projects and customer training sessions, progressively owning smaller implementations and workstreams.
- Assist with validation testing and test-to-production transitions.
- Use AI-powered tools to speed configuration, documentation, and troubleshooting; help the team adopt AI workflows.
- Travel to customer sites occasionally, as needed.
Basic Qualifications
- Recently completed (or equivalent practical experience through) a bachelor’s degree, aviation school program, or comparable technical program; 0–2 years of professional experience expected.
- Genuine passion for aviation and information technology.
- Aptitude and willingness to learn software configuration, diagnose flight-planning output, and differentiate defects from configuration or data issues.
- Comfortable using AI-powered tools or demonstrable ability to learn them quickly.
- Strong critical thinking and troubleshooting skills; technical aptitude without requiring a software engineering background.
- Excellent written and verbal communication skills; comfortable presenting to and training customers.
- Ability to manage multiple concurrent tasks and prioritize with support from senior team members.
Preferred Qualifications
- Aviation knowledge (private pilot ground school, aviation coursework, flight dispatch familiarity, or airline/GA operations exposure).
- Current or former pilot experience, or progress toward a dispatcher certificate/license (a plus).
- Familiarity with software migrations or eagerness to learn migration processes.
- Interest in system integrations and basic network concepts.
- Comfort working across time zones with international customers.
- Willingness to use digital project tracking tools.
Location & Work Model
- Hybrid — based in Centennial, CO (office in the Denver area). Occasional travel to customer sites may be required.
Compensation & Employment Type
- Employment type: Full time / Contractor (per posting).
- Summary pay range: $65,000–$80,000 per year (commensurate with experience and market factors).
Benefits & Why Join
Confidential Client offers a collaborative environment, meaningful projects, and benefits that may include:
- Medical, dental, and vision insurance with employer-paid premium contributions
- Open PTO policy
- 401(k) with up to 10% company match and immediate vesting
- Parental leave programs (maternity/paternity)
- Flight training rewards and other role-specific perks
Notes
- This is an entry-level implementation role ideal for recent graduates or candidates transitioning from aviation training into technical implementation work.
- The team leverages AI tools to improve throughput; candidates with AI experience or strong aptitude to adopt AI tools are encouraged to apply.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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