IT Specialist
The IT Specialist at Confidential Client is responsible for supporting daily technical operations including hardware and software support, system maintenance, and basic network troubleshooting. This entry-level role offers hands-on experience in IT support, cybersecurity practices, and coordination with vendors, contributing to smooth IT operations in a fast-growing FinTech company.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, FinTech (Lending Technology).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
As an IT Specialist (entry-level) supporting a fast-growing lending-technology client, you will provide hands-on technical support and help keep internal systems reliable and secure.
- Provide technical support to employees for hardware, software, and network-related issues
- Set up, configure, and maintain desktops, laptops, printers, and mobile devices
- Assist with employee onboarding and offboarding: account setup, permissions, and equipment distribution
- Monitor and maintain internal systems such as email, file storage, and basic security tools
- Perform routine OS and application updates, patches, and backups
- Troubleshoot connectivity issues (Wi‑Fi, VPN, basic TCP/IP) and escalate complex problems appropriately
- Maintain IT documentation, inventory, and asset tracking
- Support cybersecurity basics: user access controls and security best practices
- Assist with implementation of new software and technology upgrades
- Coordinate with third‑party vendors for escalated technical support and services
What We’re Looking For
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field — or equivalent experience
- 1–2 years of IT or technical support experience (help desk, desktop support, or similar)
- Basic knowledge of Windows operating systems, Microsoft 365, and common business applications
- Familiarity with networking fundamentals (Wi‑Fi, VPN, TCP/IP) is a plus
- Strong problem‑solving and troubleshooting skills
- Clear verbal and written communication skills in English
- Ability to work independently and collaborate as part of a small team
- Strong organizational and time‑management skills
- Customer‑service mindset with the ability to help non‑technical users
- Eagerness to learn new technologies and adapt in a fast‑paced environment
Additional Details
- Employment type: Full‑time
- Reports to: Chief Operations Officer (COO)
- Estimated salary (from source): $68,280 per year — estimated
- Location: This posting is for the Confidential Client in Brentwood, TN (see header)
- Work authorization: Applicants must be legally authorized to work in the United States; any employment offer is contingent on verification of work authorization and identity per federal law. Reasonable accommodations are available for applicants with disabilities during the recruitment process.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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