About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This entry-level Associate Business Analyst role supports Sales with pipeline and CRM improvements. You will learn the commercial process, help document current-state workflows, and contribute to CRM and reporting projects under senior analyst mentorship.

• Build a working understanding of the end-to-end sales process, including pipeline stages, lead qualification, handoffs, and deal progression.
• Shadow Sales and Business Analysts during working sessions and stakeholder interviews.
• Create and update process maps, swimlane diagrams, and flowcharts.
• Take structured meeting notes and convert them into summaries, action items, and draft requirements.
• Maintain process documentation and requirements backlogs to keep artifacts current.
• Support drafting user stories and acceptance criteria that are specific and testable.
• Pull, organize, and summarize sales data in Excel to identify trends and data quality issues.
• Create basic reports and charts to show pipeline health and conversion metrics.
• Identify CRM data inconsistencies and assist with cleanup efforts.
• Support CRM enhancement projects: document requirements, track questions, and follow up on decisions.
• Participate in user acceptance testing (UAT): execute scenarios, document results, log defects, and track issues to resolution.
• Help prepare release notes, quick reference guides, and training materials.
• Assist with day-to-day Sales user support and escalate complex issues to senior team members.
• Communicate clearly and professionally with Sales, IT, and leadership; provide timely status updates and surface blockers early.

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What You’ll Bring

• Bachelor’s degree completed or expected this academic year in Business Administration, Business Analytics, Information Systems, MIS, Supply Chain, Economics, Finance, or related field.
• Strong analytical and problem-solving ability; can break problems into logical parts.
• Excellent written and verbal communication skills; able to summarize information clearly and concisely.
• Proficiency with Microsoft Office, especially Excel (sorting, filtering, pivot tables, basic formulas) and PowerPoint.
• High attention to detail and good organizational skills; able to manage multiple tasks and deadlines.
• Intellectual curiosity, willingness to ask questions, and eagerness to learn new tools quickly.
• Professional maturity, reliability, and a collaborative attitude.
• No prior professional CRM experience required — this is a development-focused position with structured mentorship.

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Compensation & Schedule

• Employment type: Full time
• Salary range: USD $78,000.00 - USD $87,000.00 per year
• Work location: Houston, TX (onsite at corporate office)

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What We Offer

• Competitive pay and holiday pay
• Access to earned wages before payday (Daily Pay)
• Referral bonuses
• Paid time off
• Medical, Dental, Vision, Basic Life, AD&D, Short-Term & Long-Term Disability (for eligible FT employees)
• 401(k) Retirement Plan
• Career development and long-term advancement
• Free onsite gym
• Supportive team environment

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About the Client

Confidential Client is a large, North American logistics and services organization operating in the IT domain supporting commercial teams. This role sits within the Sales/IT partnership and offers a structured path from an Associate Business Analyst to a full Business Analyst role. Reasonable accommodations are available to enable individuals with disabilities to perform essential job functions.

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Location & Work Environment

• Primary location: Houston, TX
• Typical environment: corporate office — desk/laptop work, moderate noise levels, extended seated periods.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.