About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT (Information Technology).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This is an entry-level IT Application Administrator role on an Enterprise Document Management team supporting enterprise content management solutions. You will assist with design, development, deployment, support, and documentation for automated content and e-signature workflows used across academic and administrative units.

• Assist in the analysis, design, development, testing, and deployment of enterprise content management solutions using Hyland OnBase and DocuSign.
• Help automate business processes that manage documents, e-forms, cases, and data.
• Provide timely customer support for deployed solutions: intake, triage, and resolution of tickets.
• Assist in creating and maintaining technical documentation: designs, specifications, testing notes, process guides, and workflow diagrams.
• Participate in testing and QA to ensure solutions meet requirements and perform reliably.
• Collaborate with teammates and stakeholders; communicate status and issues clearly.

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Required Qualifications

• Associate’s degree; OR high school diploma (or equivalent) plus two years of relevant experience.
• Relevant coursework or vocational/technical training may substitute for the required experience at an equivalent rate.
• Willingness to learn enterprise content management platforms and e-signature tools.
• Strong verbal and written communication skills and customer-service orientation.

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Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 1+ year of experience in software development, electronic document management solution development, e-signature administration, IT customer support, or software documentation.
• Experience or familiarity with Hyland OnBase and/or DocuSign preferred.
• Strong analytical skills and attention to detail for testing and troubleshooting.
• Ability to work effectively in a collaborative team environment.

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Compensation & Benefits

• Expected salary: $58,000–$65,000 per year (commensurate with education and experience).
• Competitive benefits package including vacation, sick leave, holidays, personal leave days, and paid family leave (benefit specifics depend on the employer’s plans).

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Location & Work Requirements

• This is an on-site position located in Gainesville, FL. This is not a remote role.
• Level 2 Criminal Background Screening is required.
• Work visa sponsorship is not available.

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Application Materials (Required)

Applicants are required to submit the following items with their application:

• Cover letter
• Resume
• List of professional references with contact information (minimum of 3, including at least one from a previous or current supervisor)

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Additional Details

• Industry: IT (Information Technology)
• Employment type: Full-time
• This role supports enterprise systems used across multiple colleges and administrative areas and may impact a large user base daily.
• The successful candidate will demonstrate curiosity, initiative, teamwork, and strong customer communication skills.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.