About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Investigative Services (Insurance).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring entry-level Field Investigators to support insurance-claims investigations. This role is field-focused and remote-friendly (telecommute), with work performed in and around Calwa, CA. You will:

• Conduct scene investigations and canvases to collect photo and video evidence
• Review case materials before conducting field activity
• Perform document signings and retrievals through home or site visits
• Complete wellness checks and on-site fact-finding when required
• Prepare and dictate clear, timely investigative reports
• Submit daily case updates and maintain accurate case logs

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Compensation & Schedule

• Part-time, non-exempt position (remote-friendly / telecommute with field visits)
• Hourly rate: $22.00 – $26.00 per hour (commensurate with experience) — weekly pay
• Travel time is paid at 100% of your hourly rate after standard commute deduction
• Mileage reimbursement: $0.60 per mile (portal-to-portal and surveillance mileage)
• Paid administrative time and training at your regular hourly rate

Note for California applicants: the hourly pay range above is provided to comply with state pay-transparency expectations.

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What We’re Looking For (Minimum Requirements)

• Strong attention to detail and commitment to accuracy
• Effective verbal and written communication skills
• Ability to work independently from a home-based office with flexible hours
• Valid driver’s license and reliable vehicle
• Minimum auto insurance: $100,000 per person / $300,000 per accident bodily injury / $50,000 property damage
• Smartphone, printer/scanner, and a desktop/laptop with reliable internet
• Able to model professional behaviors consistent with Confidential Client’s service standards
• Comfortable contacting clients and planning investigative activities independently

Employment eligibility verification is required. Candidates must be authorized to work in the U.S. and meet the vehicle/insurance requirements listed above.

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Preferred Qualifications

• Associate’s or Bachelor’s degree in Criminal Justice or related field
• Previous customer service or investigative experience
• Bilingual in Spanish and English

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Location & Other Details

• Primary work location: Calwa, CA (role supports remote/telecommute work but requires local fieldwork)
• This role involves travel across assigned territories; mileage and travel time are compensated as listed
• Reasonable accommodations are available for applicants with disabilities — please let us know if you need assistance during the hiring process
• Employment may require verification of licenses, insurance, or other job-related documentation

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Why Join?

Start or grow your career with a fiscally stable, growing leader in investigative services for the insurance industry. This entry-level role offers flexible hours, paid training, and hands-on field experience that can lead to career advancement.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.