Intensive Care Coordinator | Bilingual English to Spanish | Lawrence
The Intensive Care Coordinator at Confidential Client facilitates comprehensive care planning and coordination for youth under 21 with serious emotional disturbances. This role involves conducting home-based behavioral assessments, developing individualized care and safety plans through a Wraparound process, and collaborating with families and community resources to ensure culturally and linguistically appropriate services. The position requires bilingual Spanish-English skills and a commitment to family-driven, strength-based care delivery.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position Overview
Confidential Client is hiring a bilingual (English/Spanish) Intensive Care Coordinator to provide care coordination for youth (under 21) with Serious Emotional Disturbance (SED). This role focuses on wraparound planning, home-based assessments, care planning team facilitation, and ongoing service coordination to support strengths-based, culturally and linguistically responsive care.
Key Responsibilities
- Submit detailed, timely progress notes that meet federal, state, and agency documentation standards.
- Conduct comprehensive home-based assessments and behavioral health evaluations, including the age-appropriate Massachusetts Child and Adolescent Needs and Strengths (CANS).
- Maintain a caseload of approximately 11–14 families.
- Convene and guide Care Planning Teams to develop individualized Care Plans and risk/safety plans.
- Monitor service delivery quality and act as liaison when additional services or resources are needed.
- Arrange or provide transportation and access to crisis/respite services when required.
- Provide or coordinate crisis and emergency support for youth and families.
- Collaborate with schools, providers, and community partners to coordinate care and supports.
- Identify community resources and strengthen natural supports to sustain each youth’s care plan goals.
Minimum Qualifications
- Minimum 1 year of relevant experience in behavioral health, care coordination, case management, or related services.
- MCE‑approved Master’s or Bachelor’s degree in Family Therapy, Counseling, Human Services, Community Psychology, or a related field.
- Bilingual English/Spanish required; bilingual Portuguese/English encouraged.
- Valid driver’s license and proper auto insurance.
- Demonstrated cultural humility and sensitivity to race, culture, gender, sexuality, disability, socioeconomic context, and lived experience.
- Ability to work in home- and community-based settings and to collaborate effectively with youth, families, and multidisciplinary teams.
Compensation & Benefits
- Salary ranges (listed by education level):
- Master’s level: $64,000 — $68,000 per year
- Bachelor’s level: $56,000 — $60,000 per year
- Benefits include 403(b) retirement plan; health, dental, vision, pet, and life insurance; paid vacation and holidays; 8 discretionary days; mileage reimbursement.
- Additional supports: clinical licensing support, career growth opportunities, and culturally diverse client populations.
- Remote/telecommute option noted for portions of the role; position is based in Lawrence, MA (local travel for home visits and community meetings expected).
Location & Schedule
- Primary job location: Lawrence, MA.
- Role includes community- and home-based work; travel within service area is required.
- Employment type: Full-time.
Equal Employment & Legal Compliance
- Confidential Client and Careertakes comply with applicable U.S. federal, state, and local employment laws. Reasonable accommodations are available for candidates with disabilities.
- Bilingual candidates and candidates from diverse backgrounds are strongly encouraged to apply.
- This posting is intended to be non-discriminatory and consistent with Equal Employment Opportunity requirements.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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