Inside Sales Representative
The Inside Sales Representative at Confidential Client supports customers through the entire order process by managing purchase orders, coordinating schedules, and communicating updates. This primarily remote role requires strong organizational, communication, and customer service skills to ensure accurate order processing and maintain positive customer relationships within the steel industry.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Steel distribution.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is hiring an Inside Sales Representative for a full-time, primarily remote role supporting customers through the order lifecycle for steel distribution. This role emphasizes accurate order processing, strong customer communication, scheduling coordination, and cross-team collaboration. Occasional regional travel may be required.
What You’ll Do
- Provide responsive, professional customer service throughout the order lifecycle.
- Receive, review, and process customer purchase orders accurately.
- Verify customer information, product details, and order requirements.
- Communicate order status, shipping updates, holds, delays, and other issues to customers and internal teams.
- Release orders to logistics when appropriate and coordinate with sales, operations, and logistics teams.
- Manage and set customer expectations when schedules or deadlines change.
- Balance customer requests with production and operational constraints.
- Maintain accurate customer, order, and transaction records.
- Build and maintain positive long-term customer relationships.
Qualifications
- Experience in inside sales, customer service, order processing, account support, or project coordination preferred.
- Proven ability to receive, review, and process purchase orders with high attention to detail.
- Strong verbal and written communication skills and a professional customer-facing approach.
- Ability to manage multiple customer orders, priorities, and deadlines simultaneously.
- Comfortable working independently and remaining productive in a remote environment.
- Proficiency with Microsoft Excel, email, and common business software.
- Flexibility to adapt to changing customer needs and priorities.
- High school diploma or equivalent required; associate or bachelor’s degree preferred but not required.
- Entry- to junior-level candidates encouraged to apply. Previous steel or manufacturing experience is helpful but not required.
Work Schedule & Location
- Full-time (approximately 40+ hours per week).
- General hours: 8:00 AM – 5:00 PM; occasional evening, weekend, or extended hours as business needs require.
- Primarily remote with occasional regional travel required (travel expectations will be disclosed during the hiring process).
- Reasonable accommodations are available—applicants who need accommodations for the application or interview process should notify Careertakes.
Compensation & Benefits
- Estimated annual pay (as provided): $49,527 (estimated).
- Competitive benefits may include paid time off, paid holidays, a 401(k) retirement plan with company match, company-provided technology, and remote work arrangements. Specific compensation and benefit eligibility are determined by the hiring organization and applicable policies.
About Our Client
Confidential Client is a steel distributor serving agriculture, construction, manufacturing, and general business customers. They emphasize consultative service and practical, cost-effective product solutions. Employees collaborate across sales, logistics, and operations to move orders from receipt to completion.
Additional notes
- This posting follows applicable federal and state employment laws. Applicants may be asked to complete background checks or other screenings consistent with legal requirements and company policy.
- No agency or third-party submissions unless expressly requested by the hiring organization.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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