About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

• Serve as the primary point of contact for customer inquiries via phone, email, and online channels, delivering a professional, timely, and helpful customer experience.
• Respond to quote requests, follow up on orders, and provide account support to internal and external stakeholders.
• Enter, review, and process customer orders and delivery information accurately in order management systems.
• Provide product information, pricing guidance, and regular order-status updates to customers.
• Coordinate with sales, production, and shipping teams to ensure timely order execution and fulfillment.
• Maintain accurate customer records, pricing details, and order documentation.
• Troubleshoot and resolve routine customer questions and service issues while escalating complex matters appropriately.
• Identify process improvements and share recommendations to increase efficiency and customer satisfaction.
• Support general office operations and administrative tasks as needed.

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What We’re Looking For

• 2+ years of experience in customer service, inside sales, or administrative support — experience in manufacturing or other B2B environments is a plus.
• High school diploma or equivalent required; associate’s or bachelor’s degree in communications, marketing, or related field preferred.
• Strong written and verbal communication skills with a customer-focused mindset.
• Excellent organizational skills and strong attention to detail.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Familiarity with Microsoft 365 and Google Workspace; experience with order management systems and/or QuickBooks Online is preferred.
• Sales support experience or demonstrated interest in developing sales skills.
• Strong problem-solving skills and the ability to work independently and as part of a cross-functional team.
• Professional, positive attitude and willingness to learn.

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What We Offer

• Competitive pay (based on experience).
• Health, dental, and vision insurance options.
• 401(k) retirement plan.
• Life insurance.
• Paid time off and observed holidays.
• Flexible schedule (32–40 hours per week) to support work-life balance.
• Career development opportunities with growth into sales support and field-facing roles.

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Why Careertakes & Our Client

Careertakes partners with a Confidential Client in the Sales sector to connect motivated candidates with roles that build foundational sales and customer-service skills. This entry-level / early-career inside sales role is ideal if you enjoy working with people, thrive in fast-paced environments, and want hands-on experience supporting B2B customers and internal teams.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.