About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, steel distribution and manufacturing (Sales).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring an Inside Sales Representative to support customer orders and account activity in a primarily remote role. This position focuses on order processing, customer communication, and coordination with sales, operations, and logistics teams. Candidates located in Greater Cincinnati or Greater Dayton are preferred. Occasional regional travel to Cincinnati, Dayton, and New Madison, OH is required.

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What You’ll Do

• Provide responsive, professional customer service throughout the order lifecycle
• Receive, review, and process customer purchase orders accurately
• Verify customer information, product details, and order requirements
• Communicate order status, shipping updates, holds, delays, and other issues to customers and internal teams
• Release orders to logistics when appropriate and coordinate with sales, operations, and logistics
• Manage customer expectations when schedules or deadlines change
• Balance customer requests with production and operational constraints
• Maintain accurate customer, order, and transaction records
• Build and maintain positive customer relationships

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What We’re Looking For

• Experience in inside sales, customer service, order processing, account support, or project coordination is preferred
• Strong attention to detail and reliable order recordkeeping
• Excellent verbal and written communication skills and a professional customer approach
• Ability to manage multiple orders, priorities, and deadlines simultaneously
• Comfortable working independently and staying productive in a remote environment
• Proficiency with Microsoft Excel, email, and general business software
• Flexibility to adapt to changing priorities and customer needs
• High school diploma or equivalent required; associate or bachelor’s degree preferred but not required
• Entry-level and junior candidates encouraged to apply; previous steel or manufacturing experience helpful but not required

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Schedule & Location

• Full-time (approximately 40+ hours per week)
• General hours: 8:00 a.m. to 5:00 p.m.; occasional evening/weekend work as needed
• Remote-first role for candidates in Greater Cincinnati or Greater Dayton (occasional regional travel required to Cincinnati, Dayton, and New Madison, OH)
• Success metrics include accurate and timely order processing, consistent follow-up, and reliable remote performance

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Compensation & Benefits

• Estimated annual pay: $58,873 per year (estimated)
• Benefits may include paid time off, paid holidays, 401(k) with company match, company-provided technology, and a remote work arrangement
• Specific compensation and benefit eligibility are provided according to company policies

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Career Growth

This role can be a pathway into outside sales or account management for motivated candidates who demonstrate strong customer focus and sales aptitude.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.