About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Steel Distribution.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

Position overview

This Confidential Client is hiring an Inside Sales Representative to support order processing and customer relationships for a steel distribution business. This is a full-time, primarily remote role for candidates based in or near Cincinnati, OH (Greater Cincinnati or Greater Dayton). Occasional regional travel to client locations (Cincinnati, Dayton, New Madison area) is required.

---

What you’ll do

• Provide responsive, professional customer service throughout the order lifecycle.
• Receive, review and accurately process customer purchase orders.
• Verify customer information, product details and order requirements.
• Communicate order status, shipping updates, holds, delays and other order-related issues.
• Release orders to logistics when appropriate and coordinate with sales, operations and logistics teams.
• Coordinate order timing, scheduling and delivery expectations; manage customer expectations when timelines change.
• Maintain accurate customer, order and transaction records.
• Build and maintain positive customer relationships.

---

Who we’re looking for (minimum qualifications & skills)

• Experience in inside sales, customer service, order processing, account support or project coordination preferred — entry- and junior-level candidates encouraged to apply.
• Strong verbal and written communication skills and a professional customer-facing approach.
• High attention to detail in order processing and recordkeeping.
• Ability to manage multiple orders, priorities and deadlines simultaneously.
• Ability to work independently and remain productive in a remote work environment.
• Proficiency with Microsoft Excel, email and common business software.
• High school diploma or equivalent required; associate or bachelor’s degree preferred but not required.
• Flexibility for occasional evenings, weekends or extended hours as business needs require.

---

Schedule & location

• Full-time (approximately 40+ hours per week).
• Typical hours: 8:00 a.m. to 5:00 p.m.; some flexibility required.
• Primarily remote work with occasional regional travel to Cincinnati, Dayton and the client’s site in New Madison, OH.

---

Compensation & benefits

• Estimated base pay: $47,068 per year (estimated).
• Benefits may include paid time off, paid holidays, 401(k) with company match, company-provided technology and eligibility details per company policy.

---

About the client

Confidential Client is a steel distribution company serving agriculture, construction, manufacturing and other business customers. They use a consultative approach to deliver practical, cost-effective steel products and focus on responsive customer service and long-term customer relationships. This role provides opportunities to work across sales, logistics and operations and potential future growth into outside sales or account management.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.