About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Wholesale distribution — electric utility equipment & utility supplies.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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About the Role

Confidential Client is seeking an Inside Sales Representative I to support customer relationships, process orders, prepare quotes, and provide accurate product information for a growing wholesale distribution operation serving electric utilities and related customers. This is an entry-level / developing sales position working in a fast-paced distribution environment that supports members such as electric cooperatives, municipal and investor-owned utilities.

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Key Responsibilities

• Respond to customer inquiries about product availability, pricing, and order status
• Enter customer orders and quotations into the ERP system accurately and promptly
• Provide basic technical/product information and route technical questions to subject-matter experts
• Collaborate with warehouse, logistics, and purchasing to ensure timely order fulfillment
• Maintain accurate customer account records and document communications
• Track shipments, manage returns, and process credits as needed
• Support customer follow-up and issue resolution professionally and promptly
• Stay informed on product lines and vendor offerings to support customer requests
• Work closely with inside sales colleagues and account managers to maintain operational accuracy
• Perform other duties as assigned in alignment with company values

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Qualifications

• High school diploma required; Associate or Bachelor degree in business, marketing, or a related field preferred
• 1–2 years experience in inside sales, customer service, sales support, distribution, or related field preferred
• Strong verbal and written communication skills
• Accurate data entry and attention to detail
• Ability to multitask and prioritize in a busy environment
• Proficiency with computer systems; experience with ERP/order entry systems is a plus
• Customer-focused, team-oriented, reliable, and adaptable
• Eager to learn product and system knowledge over time

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Working Location & Schedule

• Work is primarily in a climate-controlled office setting in Glen Allen, VA
• Standard hours: Monday–Friday, 8:00 AM to 5:00 PM with a one-hour lunch and two 15-minute breaks
• Occasional travel to supplier locations or company facilities; travel expected to be less than 10% of working time

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Physical & Other Requirements

• Prolonged periods of sitting and computer work
• Frequent use of hands and fingers for computer, phone, and office equipment
• Occasionally stands, walks, bends, reaches, or lifts items up to 25 pounds
• Requires close visual acuity for reading documents and data entry
• Must be able to communicate effectively by phone, email, video, and in person
• Ability to follow safety and regulatory guidance; may support storm or emergency readiness when required
• Reasonable accommodations will be provided to qualified individuals with disabilities

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.