Inside Sales - Mortgage Lending - Entry Level
This entry-level Inside Sales role at Confidential Client offers a comprehensive training program to develop expertise in mortgage lending and prepare candidates for licensing exams. The position focuses on building strong customer relationships, meeting sales targets, and delivering exceptional service within a fast-paced, technology-driven environment. It provides a clear career path to becoming a Licensed Lending Officer with competitive compensation and support from an industry-leading team.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Mortgage Lending / Financial Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is hiring entry-level Inside Sales representatives for its mortgage lending consumer-direct team. This role combines paid training, licensing preparation (NMLS), and a commission/bonus structure after licensing. Strong customer service skills, a sales mindset, and comfort with phone-based outreach are required. Note: this position requires full-time, in-office presence in Chandler, AZ (commute required).
Responsibilities
- Participate in a structured training program covering mortgage and HELOC products, the loan lifecycle, and NMLS preparation
- Conduct high-volume, phone-based outreach and presentations to prospective borrowers
- Identify sales opportunities and move prospects through the loan process
- Use CRM and loan-processing software to document interactions and next steps
- Provide excellent customer service and build long-term client relationships
- Meet and exceed daily/weekly/monthly sales and production targets
- Accept coaching and feedback from sales leadership to continuously improve performance
- Maintain ethical and regulatory standards in all customer interactions
Requirements
- Minimum 2 years of sales experience with a proven record of meeting or exceeding quotas — call center or inside-sales experience strongly preferred
- Ability to commute to Chandler, AZ full-time (on-site role)
- Eligible and able to obtain state and national mortgage licenses (ability to pass the NMLS exam)
- Strong phone presentation and customer relationship skills
- Comfortable using technology (CRM and loan-processing tools)
- Reliable attendance, punctuality, and a collaborative mindset
- Bachelor’s degree highly preferred (not required)
Compensation & Benefits
- Training hourly base pay: $15.15/hour during training
- Post-training compensation moves to a licensed lending officer structure: hourly minimum plus a monthly per-origination bonus and additional production-based incentives
- Company-provided leads (no out-of-pocket lead purchases required)
- Comprehensive benefits package (medical/dental/vision options, 401(k) matching, tuition reimbursement, parental leave — details provided by the client)
- Paid training and dedicated leadership support during onboarding and transition to licensing
About Confidential Client
Confidential Client is a consumer-focused mortgage lender committed to combining digital tools with high-touch customer service. The organization operates nationwide and invests in training to develop licensed lending professionals. This role is an opportunity to enter the mortgage industry with structured support toward licensing and career growth.
Location & Schedule
- Worksite: Chandler, AZ (full-time, on-site). Candidates must be able to commute reliably.
- Employment type: Full-time
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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