Inside Sales - Mortgage Lending - Entry Level
This entry-level Inside Sales position at Confidential Client offers a comprehensive training program to develop expertise in mortgage lending and prepare candidates for licensing exams. The role focuses on building strong customer relationships, meeting sales targets, and delivering exceptional service throughout the loan process. It requires a minimum of 2 years sales experience, strong customer focus, and the ability to work on-site in Southfield, MI.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Mortgage Lending / Financial Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This entry-level Inside Sales role in mortgage lending (Inside Sales - Mortgage Lending - Entry Level) based in Farmington Hills, MI is a paid training-to-license opportunity designed to prepare you for a career as a Licensed Lending Officer. You will participate in a structured training program, learn mortgage and HELOC product fundamentals, prepare for the NMLS exam, and develop consultative phone-sales skills to support prospective borrowers.
Key responsibilities:
- Support the full loan life cycle through training and hands-on coaching
- Qualify inbound leads and identify sales opportunities via phone outreach
- Deliver strong customer service and clear phone presentations to prospects
- Use CRM and loan-processing software to track leads and follow up
- Meet individual sales and activity targets set during and after training
- Collaborate with trainers and sales leadership; accept feedback and coaching
- Maintain high ethical and compliance standards in all customer interactions
Who We’re Looking For
The ideal candidate:
- Has a proven sales record (minimum 2 years of sales experience is required)
- Is comfortable working in a fast-paced call-center or inside-sales environment
- Demonstrates strong phone-based communication and relationship-building skills
- Is tech-savvy and able to learn CRM and loan-processing tools quickly
- Is coachable, reliable, punctual, and committed to completing licensing requirements
- Is able to commute to Southfield / Farmington Hills area full-time
- A bachelor’s degree is highly preferred but not required
Minimum Qualifications
- 2+ years of sales experience with documented success meeting/exceeding goals (call center sales preferred)
- Ability to pass the NMLS exam and satisfy state and national mortgage licensing requirements
- Authorized to work in the U.S. and able to commute to the local office in Southfield/Farmington Hills, MI
- Excellent phone presentation skills and customer-focus
- Reliable attendance and willingness to participate in structured training
Compensation & Benefits
- Training pay: base hourly rate of $15.00/hour during ACES training
- Post-training: transition to Licensed Lending Officer compensation (hourly minimum plus monthly per-origination bonus incentives and a fundings-based bonus structure). Exact post-training compensation details are shared when you move to the licensed role.
- Company-provided leads during training and after licensing
- Comprehensive benefits package including medical, dental, vision, 401(k) matching, tuition reimbursement, parental leave, and more
- Best-in-class training and leadership support to help you earn your mortgage license and accelerate your career
About Our Client
Confidential Client is a national mortgage lending and financial services organization focused on a digital-first, high-touch customer experience. They provide structured training programs to bring new talent into mortgage lending and support career growth from inside sales through licensed origination roles.
Location & Work Type
- Job location: Farmington Hills / Southfield area, Michigan (onsite; must commute full-time)
- Employment type: Full-time
- This position requires passing state and national licensing exams (NMLS) after or during the training program
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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