About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, a company in the mass finishing industry.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Key Responsibilities

This role combines inside-sales support with hands-on process development lab work. You will support Regional Sales Managers while learning mass-finishing equipment, media, compounds, and finishing processes.

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Inside Sales & Project Support

• Support Regional Sales Managers with equipment quotations, proposals, and sales documentation.
• Gather technical and commercial information to produce accurate quotations.
• Coordinate project-related communication between the Regional Sales Manager, customer, and factory/headquarters.
• Track open technical, commercial, and scheduling items and follow up as needed.
• Maintain organized project documentation and help track quotations and active sales projects.
• Communicate professionally with customers and internal teams.
• Provide additional sales support tasks as requested.

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Process Development Lab Support

• Learn fundamentals of mass finishing processes including deburring, edge radiusing, surface smoothing, cleaning, and polishing.
• Assist with process development test trials for customer parts submitted for evaluation.
• Learn selection and use of appropriate equipment, media, compounds, and process parameters under direction.
• Load and unload equipment with media, compounds, and customer parts.
• Operate development equipment following procedures and safety practices.
• Monitor trials and document cycle times, settings, media/compound choices, and resulting part condition.
• Clean and help maintain the process development lab and equipment.

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Customer Part & Sample Management

• Receive, check in, and manage customer parts submitted for testing.
• Maintain an accurate tracking system showing when parts were received, tested, completed, and shipped.
• Properly identify, organize, and store customer parts to prevent loss or mix-ups.
• Coordinate packaging and shipment of completed samples and processed parts.
• Keep records of incoming and outgoing parts and shipments.

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Process Development Reports

• Prepare test reports summarizing trials and results.
• Document equipment used, media/compound selections, parameters, cycle times, and results.
• Take and organize before-and-after photos when appropriate.
• Deliver complete test reports and supporting information to the responsible Regional Sales Manager.
• Help maintain a searchable historical database of completed trials for future reference.

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Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Engineering Technology, Manufacturing Technology, Industrial Technology, or related field is a plus.
• Entry-level candidates are encouraged to apply; prior mass finishing experience is not required.
• Strong willingness to learn both technical and commercial sides of an industrial manufacturing business.
• Mechanical aptitude and interest in manufacturing equipment and processes.
• Strong organizational skills and attention to detail.
• Good written and verbal communication skills.
• Ability to manage multiple projects and priorities.
• Comfortable working independently and collaboratively with sales, customers, and technical staff.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Ability and willingness to perform both office responsibilities and hands-on lab work.

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Physical & Work Environment Requirements

• Ability to work safely around industrial equipment and process development machinery.
• Ability to load and unload parts, media, compounds, and related materials.
• Ability to lift and handle materials with appropriate equipment or assistance when required.
• Comfortable working in environments that may involve water, process compounds, media, noise, and industrial equipment.
• Willingness to follow safety procedures and use required personal protective equipment.

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Desired Characteristics

• Curious and eager to learn.
• Mechanically inclined and comfortable with industrial equipment.
• Organized, detail-oriented, and dependable.
• Able to follow projects through to completion.
• Comfortable communicating with customers and coworkers.
• Willing to ask questions and learn from experienced sales and technical personnel.
• Able to transition between hands-on lab work and office/project responsibilities during the workday.
• Interested in developing a long-term understanding of manufacturing processes, technical sales, and customer applications.

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Position Development & Additional Duties

• This entry-level role is designed to provide broad exposure to mass finishing equipment, consumables, processes, customers, and sales activities.
• As you gain experience and technical knowledge, responsibilities may increase to include more advanced testing, project coordination, and sales support tasks.
• This job description describes the general nature and level of work; additional duties and projects may be assigned as needed.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.