Inside Sales Agent - FT
The Inside Sales Agent is an entry-level role focused on managing customer accounts by processing orders, providing product information, and driving sales growth through upselling and innovative sales approaches. This position requires strong communication, problem-solving, and organizational skills to ensure customer satisfaction and support operational efficiency within a team environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Tile & Flooring Manufacturing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring an Inside Sales Agent (full-time). This entry-level sales role supports customer account management and order processing while identifying opportunities to grow revenue through upselling and consultative support.
- Coordinate and maintain call lists and systematic account updates
- Handle order inquiries, process orders accurately and timely
- Provide product information, explain options, and upsell where appropriate
- Manage customer returns and coordinate transportation/logistics issues
- Troubleshoot customer escalations and resolve issues with a high level of service
- Prepare reports, key in orders, and follow up to ensure customer satisfaction
- Collaborate with cross-functional teams and contribute to process-improvement efforts
- Perform other duties as assigned
Qualifications
- Bachelor’s degree in a related field preferred
- 0–2 years of relevant experience, or equivalent combination of education and experience
- Proficient with Microsoft Office Suite
- Comfortable with upselling and discussing product options with customers
Competencies & Skills
- Strong communication, problem-solving, and organizational skills
- Ability to multitask, prioritize, and manage time effectively
- High integrity and discretion handling sensitive or confidential information
- Advanced troubleshooting and escalation-handling ability
- Customer-focused with a proactive sales mindset
Other Details
- Employment type: Full-time
- Level: Entry / Early career
- Location: Dallas, TX (onsite or as specified by the client)
- Estimated pay (from source): $69,484 per year (estimated)
- The duties above are representative but not exhaustive; other responsibilities may be assigned.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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