About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is seeking an Implementation Consultant I to support deployment of the Entri product suite and related patient/user experience solutions. This is an entry-level implementation role well suited to someone organized, client-focused, and eager to learn. You will work with internal teams and client stakeholders to move projects from planning through go-live by gathering requirements, supporting application/database builds, coordinating testing and readiness activities, developing training materials, and keeping stakeholders informed and accountable.

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Key Responsibilities

• Partner with clients and internal hospital operations, application, and infrastructure teams to support the design, build, and implementation of Entri patient and user experience solutions.
• Support on-time, accurate delivery of application database builds and communicate progress, risks, and support needs across the deployment team.
• Consult with clients and project partners to define and obtain required data for application configuration based on contract scope, timelines, and budget.
• Analyze data and operational workflows to identify standard best practices and improve efficiency.
• Coordinate with Operations, Training, IT, Product, Integration, Support, and other stakeholders to meet implementation milestones and prepare for go-live.
• Develop and deliver training, objectives, expectations, and educational materials for end users and project stakeholders.
• Lead or support database validation, functional testing, and integrated testing to confirm readiness for successful go-lives.
• Identify project obstacles, engage appropriate subject matter experts, and escalate or resolve issues affecting solution delivery.
• Provide clear project updates and escalate when needed to maintain accountability.
• Propose opportunities to improve product and process initiatives.
• Build knowledge of healthcare operations and patient access workflows through training, mock implementations, shadowing, and supported client projects.
• Travel to client sites as required (up to 50%).

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Required Qualifications

• Bachelor’s degree.
• 1–3 years of related experience in healthcare, technology, implementation, deployment, project coordination, configuration, client service, or related fields.
• Proficient with Microsoft Word, Excel, PowerPoint, and Visio.
• Highly organized with strong interpersonal and clear written/oral communication skills.
• Ability to present information effectively and respond to questions from managers, clients, peers, and other stakeholders.
• Strong problem-solving, analytical, and critical-thinking skills.
• Ability to manage multiple priorities and deadlines and adapt to rapidly changing customer needs.
• Self-motivated and able to work independently while contributing to a collaborative team.
• Ability to handle confidential information and comply with HIPAA requirements.
• Proficiency in English (read, write, speak) sufficient for professional business correspondence.
• Willingness and ability to travel up to 50% based on project needs.

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Preferred Qualifications

• Healthcare experience in patient access, registration, scheduling, hospital operations, or related workflows.
• Experience supporting software implementation, product deployment, application configuration, database builds, or project management tasks.
• Familiarity with healthcare platforms / EMR systems such as Epic or Cerner.
• Experience with Schedule Maximizer, Order Facilitator, Consumer Self Scheduling, Looker Reporting, or related Entri tools.
• Comfort working directly with clients, facilitating meetings, delivering demonstrations or training, and handling challenging stakeholder interactions.
• Quick learner, receptive to feedback, and effective in steep learning environments.
• Collaborative, energetic approach focused on team success and continuous professional growth.

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Compensation & Benefits

For this US-based position, the base pay range is $54,661.00 — $85,842.89 per year. Actual pay is determined by role, level, location, skills, experience, and education/training.

Confidential Client offers a competitive benefits package, professional development opportunities, and a collaborative environment that supports career growth.

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Location & Travel

• Authoritative location: Detroit, MI (role supports remote/telecommute work as needed).
• This role may include travel to client sites — up to 50% based on project needs.
• Applicants should be legally authorized to work in the United States and able to meet client travel requirements.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.