About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This position is for a Health Technician (Telehealth Clinical) supporting telehealth clinical encounters for a Confidential Client in San Antonio, TX. The role supports remote and in-person clinical workflows that facilitate patient care via telehealth platforms and clinical teams.

• Support telehealth clinical encounters using telehealth hardware and software.
• Prepare patients for virtual visits, gather vitals and clinical information, and document findings in electronic systems.
• Assist clinicians and care teams with exam setup, equipment troubleshooting, and patient education during telehealth visits.
• Perform routine clinical tasks and follow established clinical policies and procedures.
• Communicate with interdisciplinary teams, provide customer-focused service to patients and families, and escalate clinical concerns appropriately.

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Key Responsibilities

• Use telehealth technologies to facilitate high-quality virtual clinical encounters.
• Record and transmit patient data accurately in electronic health records.
• Follow clinical protocols and maintain infection control and patient safety standards.
• Provide patient education and instructions related to telehealth visits and follow-up.
• Support clinical staff with technical and logistical aspects of telehealth workflows.
• Contribute to process improvement and efficient clinic operations.

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Minimum Qualifications

To comply with federal and agency qualification standards, applicants must meet the following basic requirements:

• United States citizenship (non-citizens may be appointed only when permitted by policy).
• Proficiency in written and spoken English sufficient to perform the duties of the role.
• ONE of the following:
  • One year of experience in a healthcare setting demonstrating the ability to perform the work (e.g., medical/clinical assistant, health technician), or
  • Four academic years above high school leading to a bachelor’s degree with courses related to the occupation, or
  • An equivalent combination of education and experience (examples include six months of healthcare experience plus two years of post‑secondary education with relevant coursework, or an associate degree in a healthcare field).
• For selection at the GS-06 level, applicants must demonstrate the Knowledge, Skills, and Abilities (KSAs) listed below in their resume.

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KSAs / Competencies for GS-06 consideration

(These must be evident in your resume for consideration at the higher grade level.)

• Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
• Ability to communicate, consult, and interact effectively with healthcare team members, external partners, and patients.
• Ability to provide and receive guidance and technical direction.
• Strong organizational skills: plan, set priorities, and complete assignments as part of a team.
• Ability to read, interpret, and apply complex written instructions.
• Knowledge of general clinical policies and procedures in a healthcare environment.
• Skilled in the use of telehealth technologies and troubleshooting during clinical encounters.

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Preferred Qualifications

• Prior CNA, Military Medic, or Military Corpsman experience.
• Previous telehealth experience or prior work in clinical/healthcare settings.
• Experience with patient education and customer service in a healthcare environment.

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Employment Details & Compensation

• Employment type: Full-time
• Pay range: $41,334 - $59,898 per year (salary range provided by the Confidential Client)
• Position grade: Full performance level GS-06; hiring range GS-05 to GS-06.

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Working Conditions & Physical Requirements

Typical physical and work requirements include:

• Moderate lifting and carrying (15–44 pounds).
• Use of fingers; both hands required.
• Walking approximately 2 hours and standing approximately 3 hours during a shift.
• Repeated bending (up to 4 hours), depth perception, and hearing (hearing aid permitted).
• Ability to work closely with others and independently; primarily indoor clinical environment.
• Mental and emotional stability to work in a clinical setting.

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Notes on Legal & Hiring Compliance

• This posting is intended to comply with non-discrimination and all applicable U.S. hiring laws. Candidates will be considered without regard to protected characteristics.
• If you require a reasonable accommodation during the application or hiring process, please notify Careertakes and the hiring team so your request may be considered.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.