About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring an entry-level Health Services Representative to help employees navigate benefits, enrollment, and related health services. This role is a strong fit for recent graduates who enjoy helping people, working with systems and data, and supporting administrative processes.

• Assist employees with questions about benefits, enrollment, eligibility, and available resources
• Coordinate benefit enrollment and status changes and explain next steps to employees
• Accurately enter and maintain enrollment information in benefits, payroll, and vendor systems
• Serve as a point of contact between employees, managers, consultants, and benefit providers
• Review enrollment data to identify and resolve discrepancies
• Maintain and organize employee benefit records and supporting documentation
• Complete routine audits to ensure carrier and enrollment accuracy
• Track requests and follow up with employees or internal teams to close outstanding items
• Support regular reporting by reviewing benefit and enrollment information
• Communicate updates, issues, and requested actions to managers and teammates
• Provide administrative support to Benefits, Workers’ Compensation, and Safety teams
• Contribute to projects aimed at improving processes, systems, and employee support
• Build knowledge of benefit programs, enrollment processes, and internal systems through ongoing training

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What We’re Looking For

This role emphasizes customer service, accuracy, and teamwork. Ideal candidates demonstrate:

• Strong customer focus — enjoys helping people and clarifying complex processes
• Clear, professional written and verbal communication skills
• Strong organizational skills and the ability to manage multiple requests and deadlines
• Attention to detail when working with employee records and systems
• Problem-solving mindset — able to research issues and collaborate on solutions
• Ability to build positive relationships with employees, managers, and external partners
• Adaptability and willingness to learn new processes and systems

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Minimum Qualifications

• Bachelor’s degree

(Previous professional experience in healthcare or benefits is not required; this is designed as an entry-level role for recent graduates.)

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Why Work with Careertakes

• Careertakes is a third-party recruiting partner helping Confidential Client find qualified early-career talent.
• If you’re selected, you will be hired directly by Confidential Client (Customer Services).
• Candidates may receive access to additional matched roles through the Careertakes platform.
• Training and ongoing development are included to build your knowledge of benefits and enrollment systems.

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Other job titles we would consider / Similar roles

• Patient Services Representative
• Benefits Coordinator / Benefits Assistant
• Customer Service Representative
• Client Support Specialist
• Intake Coordinator / Scheduling Coordinator
• HR Coordinator / Human Resources Assistant
• Member Services Representative
• Administrative Coordinator
• Customer Experience Associate

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.