Health Services Representative (Entry-Level)
The Health Services Representative is an entry-level role focused on assisting employees with benefits, enrollment, and health-related services. This position involves managing benefit information, coordinating enrollment processes, and providing administrative support while communicating effectively with employees, managers, and external partners to ensure smooth operation of benefits programs.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
The Opportunity
Confidential Client is hiring an entry-level Health Services Representative to support employee benefits, enrollment, and general health-services requests. This role is ideal for recent college graduates with strong customer service instincts who want to build practical HR/benefits experience. No prior benefits or healthcare work is required — training will be provided.
What You’ll Do
- Assist employees with questions about benefits, enrollment, eligibility, and available resources
- Coordinate benefit enrollment and status changes and explain next steps to employees
- Accurately enter and maintain enrollment data across benefit, payroll, and vendor systems
- Serve as a point of contact between employees, managers, consultants, and benefit providers
- Review enrollment records to identify and resolve discrepancies
- Maintain accurate benefit documentation and employee records
- Complete routine audits to ensure enrollments and carrier information are correct
- Track requests and follow up with employees or internal teams to close outstanding items
- Support regular reporting on benefit and enrollment metrics
- Communicate updates, issues, and required actions to managers and team members
- Provide administrative support to Benefits, Workers' Compensation, and Safety teams
- Contribute to process improvement projects to enhance systems and employee support
- Build knowledge of benefit programs, enrollment processes, and company systems through ongoing training
Qualifications & Who You Are
- Bachelor’s degree (required)
- Customer-focused — enjoys helping people and simplifying processes
- Clear and professional communicator; good listener
- Organized — able to manage multiple requests, deadlines, and follow-ups
- Strong attention to detail when handling employee data and records
- Problem-solver — willing to research questions and coordinate solutions
- Comfortable building relationships across teams and with external partners
- Adaptable — able to learn new processes and switch between customer-facing and administrative tasks
Role Details
- Employment type: Full-time
- Location: Bloomington, MN (on-site or as specified by the client)
- Estimated salary (source): $28,255 per year (estimated)
- Experience level: Entry-level — ideal for recent graduates
- Hiring organization: Confidential Client (you will be employed directly by the client)
Why Apply
- Gain hands-on experience in benefits administration and HR-related processes
- Work on cross-functional teams supporting Benefits, Safety, and Workers' Compensation
- Training and development opportunities to grow in HR/employee support careers
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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