Government Lending Annual Servicing Manager
The Government Lending Annual Servicing Manager is responsible for managing the annual servicing process of the Confidential Client's government loan portfolio, including financial statement analysis, credit file updates, and risk rating adjustments. This entry-level role involves collaboration with relationship managers, SBA administrators, and borrowers to ensure compliance with Confidential Client policies and regulatory guidelines, while supporting loan servicing actions and performing site visits as needed. The position requires strong organizational, analytical, and interpersonal skills within a hybrid work environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This is an entry-level Government Lending Annual Servicing Manager role supporting the confidential client’s government loan portfolio. You will perform annual servicing and administrative tasks to maintain credit files, help ensure regulatory compliance, and support the SBA servicing lifecycle.
- Request financial statements and ancillary information from Relationship Managers or borrowers to update credit files for government loans.
- Spread business and personal financial statements and complete stand-alone and/or global cash flow analyses.
- Prepare annual servicing memos per established guidelines and route completed memos (and, when applicable, original credit approval memos) to the SBA Credit Administrator.
- Follow up on open items with the SBA Servicing Manager, Relationship Manager, borrower, or SBA Credit Administrator.
- Submit risk rating updates via the bank’s tracking system upon completion of annual servicing.
- Perform weekly reviews of SBA 7(a) past-due reports with the SBA Credit Administrator and flag loans for earlier review when appropriate.
- Maintain a month-by-month work log for SBA Credit Administrator and senior management review.
- Reconcile the 1502 report to ensure all loans requiring servicing are on the master list; support CLAR loan processing (twice yearly).
- Conduct site visits to borrowers’ places of business as needed.
- Provide credit-related assistance to the SBA Administrative Team and participate in related marketing or cross-training efforts.
- Adhere to the confidential client’s policies, code of conduct, and regulatory requirements.
- Accept additional duties as assigned; seek continuous improvement through training and cross-training.
Qualifications
- Bachelor’s degree in business, finance, accounting, or related field is recommended.
- Minimum of one year of relevant experience (loan servicing, credit administration, or finance support preferred).
- Familiarity with SBA SOPs and SBA 7(a) servicing practices is highly desirable.
- Proficient with Microsoft Excel and Word; comfortable preparing business letters and memos.
- Strong analytical ability for financial statement analysis and cash flow modeling.
- Excellent written and business English skills (spelling, punctuation, memos).
Competencies
- Excellent interpersonal and effective listening skills.
- Strong organization, attention to detail, and multi-tasking ability.
- Ability to perform under pressure and remain composed when handling customer or coworker concerns.
- Cooperative team player who supports coworkers and contributes to positive workplace interactions.
- Willingness to participate in professional training and continuous skill development.
Training & Development
- Training on confidential client credit policies, underwriting standards, and annual regulatory/compliance training.
- Additional role-specific training as required; opportunities for cross-training to expand responsibilities.
Physical Demands & Work Environment
- Primarily computer-based work with substantial time in front of a screen; able to sit or stand using appropriate workstation.
- May require light bending, reaching, and occasional travel for meetings or site visits.
- Role is located in a temperature-controlled office environment. For telecommuting or hybrid roles, a secure, quiet home office and reliable wired internet connection are required.
Compensation & Benefits
- Estimated/indicative salary information provided by source materials: individual pay will be determined by the confidential client based on skills, experience, and education.
- Benefits are offered by the confidential client; details will be provided during the hiring process.
Legal & Accessibility
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Applicants may request accommodations during the hiring process.
- This posting follows applicable U.S. hiring laws. Where state pay-transparency requirements apply, the confidential client’s published salary range (when provided) is included in the role’s structured data.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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