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Field Support Engineer - Entry level

Confidential Client•Software & Technology
Entry LevelFull-timeOn-Site$63,473
Cedar Rapids, Iowa
3 Days Ago

The Field Support Engineer role involves conducting on-site inspections, data collection, and field testing while frequently traveling to regional sites. The engineer will log performance metrics, troubleshoot hardware subsystems, generate technical documentation, and provide technical support to clients, gaining hands-on experience in a dynamic technical environment.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


What You’ll Do

As an entry-level Field Support Engineer you will perform hands-on field testing and inspections, collect and analyze regional performance data, and communicate technical findings to internal teams and clients. This role involves frequent travel to regional field sites and close collaboration with engineering and operations teams.

  • Conduct on-site inspections, data collection, and field testing
  • Log and maintain regional performance metrics and dashboards
  • Translate technical updates into clear summaries for internal teams and clients
  • Troubleshoot hardware subsystems and assist with system-level testing
  • Generate technical documentation, reports, and test logs for field operations
  • Analyze measurement data to identify trends and recommend improvements
  • Provide timely client-facing technical support and status updates
  • Maintain strong organization and problem-solving under field conditions

Qualifications

  • Recent Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field
  • Strong written and verbal communication skills
  • Comfortable working independently in the field and as part of small teams
  • Valid driver’s license and willingness to travel frequently to regional sites
  • Basic familiarity with hardware subsystems; hands-on lab or field experience preferred
  • Basic scripting or data-handling skills (Python, Bash, or similar) are a plus
  • Experience in client-facing roles or technical support is beneficial

Skills & Tools

  • On-site inspection and field-testing practices
  • Data collection and basic data analysis
  • Hardware troubleshooting and system testing
  • Report writing and technical documentation
  • Basic scripting for data processing (preferred)
  • Familiarity with common test equipment and safety procedures

Logistics & Compensation

  • Employment type: Full-time
  • Location: Cedar Rapids, IA — frequent regional travel required
  • Estimated compensation: $63,474 per year (estimated)
  • Entry-level / early career — recent graduates encouraged to apply

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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