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Field Service Engineer

Confidential Client•Consulting
Entry LevelFull-timeOn-Site$91,529
Grand Rapids, Michigan
A Day Ago

The Field Service Engineer role at Confidential Client involves hands-on engineering tasks focused on installation, troubleshooting, and servicing of custom automotive machinery. The position includes extensive travel across the US to customer sites, providing technical support and training on equipment operation. This entry-level role offers comprehensive training and development opportunities for candidates with fundamental engineering knowledge and eagerness to grow in controls, software, mechanical, or electrical engineering.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Engineering.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


Position Overview

Confidential Client (via Careertakes) is hiring an entry-level Field Service Engineer based in Grand Rapids, MI. This hands-on engineering role is ideal for recent graduates or early-career engineers with a strong technical foundation who want to grow quickly in controls, electrical, mechanical, or software disciplines while supporting automated equipment in automotive assembly environments.


What You’ll Do

  • Participate in a 2–4 month in-house training program at the Grand Rapids site to learn product, service, and commissioning practices.
  • Shadow and learn from the Field Service Manager and experienced engineers; replicate learned practices in the field.
  • Travel to customer sites across the U.S. to perform machine startup, commissioning, troubleshooting, and repair (expected travel: 70–90%).
  • Teach customers how to operate and maintain equipment; provide onsite training and documentation.
  • Work on electrical assemblies including PLC panels, motor drives, transistors, and high-voltage power sources.
  • Support mechanical, hydraulic, and pneumatic troubleshooting on large automated test equipment.
  • Coordinate with internal teams for travel logistics; follow safety and quality procedures while onsite.
  • Report work status and service outcomes to engineering and support teams; escalate complex issues as needed.

Qualifications

  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or closely related technical field.
  • Fundamental understanding of PLCs and ladder logic.
  • Strong mechanical and electrical aptitude; comfortable with hands-on assembly and troubleshooting.
  • Valid driver’s license and a clean driving record.
  • Willingness and ability to travel extensively (~70–90% of the time across the U.S.).
  • Authorized to work in the U.S.

Preferred / Nice to Have

  • 0–2 years of practical experience with pneumatics and hydraulics (co-op, internship, or project work acceptable).
  • Prior hands-on experience from co-ops, internships, or college projects involving controls, fabrication, or industrial equipment.
  • Demonstrated eagerness to learn new skills quickly and adapt in field environments.
  • Experience with motor drives, panel wiring, and electrical assembly.

Work Environment & Travel

  • This is a full-time, permanent, fully onsite/home-base role based in Grand Rapids, MI with the majority of critical work performed at customer sites.
  • Expect extended travel across the United States (flights, hotels, and meals are coordinated by an internal travel team and expenses are covered).
  • Work includes a mix of desk-based tasks, shop training, and hands-on field service at manufacturing plants.
  • Overtime and double-time pay are available for extra hours worked, in accordance with applicable law.

Pay & Benefits

  • Salary range: $63,000 – $75,000 per year. Individual offers will be determined by experience, skills, and other job-related factors.
  • Confidential Client provides a competitive benefits package that may include:
    • Medical, dental, and vision plans with multiple coverage options.
    • Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
    • Company-paid life and AD&D coverage with optional supplemental life insurance.
    • Short- and long-term disability insurance.
    • 401(k) retirement plan with company match and immediate vesting.
    • Employee Assistance Program (EAP), virtual healthcare options, and voluntary insurance products.
    • Domestic partner benefits eligibility where applicable.

Location & Employment Type

  • Employment type: FULL_TIME, Permanent.
  • Workplace: Home base in Grand Rapids, MI with frequent travel to customer sites.
  • This posting follows applicable U.S. hiring laws for positions posted in Michigan. Reasonable accommodations are available for applicants with disabilities during the application and interview process—please notify Careertakes if you require an accommodation.

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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