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FIELD-BASED MAINTENANCE TECHNICIAN

Confidential Client•Retail
Entry LevelFull-timeOn-Site$33,417
Gonic, New Hampshire
8 Days Ago

The Field-Based Maintenance Technician is responsible for providing on-site maintenance support to assigned Confidential Client stores, addressing maintenance tickets, performing preventative maintenance, and educating store leaders on equipment care. This role requires daily travel to store locations, troubleshooting entry-level repairs, and collaborating with various levels of operational leadership to ensure maintenance standards that support customer service and brand growth.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Maintenance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


What You’ll Do

Confidential Client is hiring a field-based Maintenance Technician to provide hands-on, mobile maintenance support for assigned retail locations within a defined geographic territory. You will respond to maintenance tickets in-person, perform preventative maintenance, troubleshoot equipment, and coach store leaders on maintenance best practices to extend the life of coolers, freezers, and other store assets.


Key Responsibilities

  • Respond in-person to maintenance tickets at assigned stores and service requests
  • Troubleshoot and diagnose entry-level mechanical, electrical, refrigeration, and building issues
  • Complete preventative maintenance checks and document findings in the Computer Maintenance Management System (CMMS)
  • Execute entry-level repairs and minor exterior grounds tasks when appropriate
  • Verify and collect asset information for service projects and escalate complex issues to vendors or higher-level support
  • Educate store leadership on simple maintenance tasks and best practices to prevent repeat failures
  • Document tickets and resolution steps to meet SLAs; perform occasional after-hours work for urgent repairs
  • Interact professionally with store managers, district/regional operations leaders, external vendors, and other stakeholders

What We’re Looking For

  • Exceptional troubleshooting and problem-solving skills for entry-level repairs
  • Comfortable performing hands-on maintenance tasks (ability to lift up to 50 lbs)
  • Basic computer skills and experience using CMMS or similar systems preferred
  • Strong verbal communication skills across all organizational levels
  • Customer-service focused attitude and ability to manage competing priorities
  • Valid driver’s license and clean driving record required; ability to pass a Motor Vehicle Background Check
  • Willingness to travel frequently — this role may require travel up to 100%

Education & Experience

  • High school diploma or equivalent required; applicable trade or field experience accepted
  • Previous retail, store management, or maintenance experience is preferred
  • Mechanical, refrigeration, electrical, or facilities experience is a strong plus

Compensation & Location

  • Location: Gonic, NH (role covers assigned territory; regular travel between stores required)
  • Employment type: Full-time
  • Estimated base pay (as shown by source): $33,417 per year (estimated)
  • Additional requirements: ability to work occasional evenings or weekends when required by urgent repairs

Why Join

  • Mobile, hands-on role with direct impact on store operations and customer experience
  • Opportunity to build technical skills (preventative maintenance, basic refrigeration and equipment care) and collaborate with operations leadership
  • Access to additional opportunities through the Careertakes platform if you qualify

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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