Family Services Specialist I/II- (Gloucester)
The Family Services Specialist I/II at the Confidential Client provides critical case management and client services in child welfare, adult protective services, and foster care. The role involves assessing client needs, developing individualized service plans, coordinating with agencies, and ensuring compliance with laws and policies, with Family Services Specialist II functioning independently. This position requires strong communication, organizational skills, and adherence to legal and regulatory standards, supporting vulnerable populations through comprehensive social services.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is seeking Family Services Specialist I/II candidates to join their Services Unit in Gloucester, VA. This role supports child welfare, adult protective services (APS), and foster care programs. The Family Services Specialist I is an entry-level role with structured training and mentorship; the Family Services Specialist II is a full-performance level responsible for independent casework and service plan implementation.
What You’ll Do
- Interpret and apply laws, policies, and regulations for assigned programs
- Interview and assess client needs (education/skill levels, abilities, interests, supports)
- Develop, present, and implement individualized service plans
- Provide case management and monitor client compliance with service plans
- Coordinate services and referrals with community partners and multi-disciplinary teams
- Manage program waiting lists and track related expenditures
- Complete required federal, state, and local planning and reporting
- Provide intake duties including entering APS/CPS referrals and community resource information
- Provide after-hours on-call coverage and respond to child/adult protective services or foster care emergencies
- Serve as a community resource and, when activated, perform emergency shelter duties
Hiring Range
- $55,000 per year (May be higher depending on qualifications and budgetary considerations)
Minimum Qualifications
- Bachelor’s degree in a Human Services field OR
- Bachelor’s degree in any field plus a minimum of two years of appropriate, related experience in a Human Services area, as required by Virginia Board of Social Services (Section 22VAC40-670-20).
Preferred Qualifications
- Knowledge of social work principles, human behavior, motivational theory, and social/economic/health issues
- Experience with case management, service plan development, and client assessment
- Familiarity with state database systems and program tracking software
- Strong written and verbal communication skills
- Ability to manage multiple priorities and maintain detailed records
- Valid driver’s license and ability to operate a motor vehicle
- Demonstrated ability to work with individuals, families, and community partners to deliver services effectively
Special Requirements
- Applicants will be subject to a Criminal History Background check, including FBI fingerprinting, Central Registry search, and DMV/driving record check.
- All offers of employment are contingent upon satisfactory results of the required checks and screening.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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