Family Services Specialist I/II
The Family Services Specialist I/II roles involve providing casework and case management services in various social service programs including Adult and Child Protective Services, Foster Care, Adoption, Child Care, and Employment Services. Specialists assess client needs, develop and implement individualized service plans, coordinate with other agencies, and ensure compliance with laws and policies. The position requires strong communication, counseling, and organizational skills, with Family Services Specialist II functioning independently and handling more complex cases.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position summary
Family Services Specialist I/II — Covington, VA (Confidential Client). Provide casework and program services across Adult/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services. This posting represents either an entry-level (I) role with supervised training or a full-performance (II) role working with independent case responsibility.
What You’ll Do
This role focuses on direct client service, case management, program coordination and compliance within social services programs. Typical duties include:
- Conduct intake interviews, assess client needs, and develop individualized service plans
- Interpret and apply relevant federal, state and local laws, regulations and agency policies
- Coordinate services with internal teams and external agencies; participate in multi-disciplinary teams
- Provide case management and monitor client compliance with service plans
- Manage program waiting lists and track program expenditures; prepare budget estimates and reports
- Complete required federal, state and local planning and reporting
- Serve as a community resource and provide referrals to additional supports
- Provide on-call coverage and respond to emergencies related to child/adult protective services and foster care as required
Who We’re Looking For (Minimum & Preferred Qualifications)
We seek candidates who can work respectfully and effectively with diverse populations and who meet the role’s education/experience requirements.
Minimum qualifications
- Bachelor’s degree in a Human Services field OR a bachelor’s degree in any field plus at least two years of related human services experience (per Virginia Board of Social Services requirements)
- Demonstrated ability to communicate clearly, assess client needs, write service plans, and maintain case records
- Valid driver’s license and ability to operate a motor vehicle
- Basic computer skills and proficiency with common office software
Preferred qualifications
- BSW or MSW degree and/or current Commonwealth of Virginia Social Worker license
- Experience in child protective services, adult protective services, foster care, adoptions, or employment services
Special requirements
- Must be able to pass background checks and meet any agency-specific credentialing or training requirements
- Resume required for consideration
Knowledge, Skills & Abilities
- Knowledge of social work principles, human behavior, and community resources
- Ability to make sound judgments within legal and policy frameworks
- Strong verbal and written communication skills
- Ability to manage caseloads, prepare reports, and maintain accurate records
- Emotional resilience and the ability to work with clients in crisis
Employment Details
- Employment type: Full-time
- Location: Covington, VA (on-site; may require occasional after-hours/on-call work)
- Estimated compensation: $71,962 per year (estimated — shown on source posting)
- Confidential Client is an equal opportunity employer — see below for EEO and hiring transparency information
What You Can Expect from the Hiring Process
Careertakes will coordinate initial candidate screening and may provide access to additional matched roles. The Confidential Client makes all final hiring decisions. Reasonable accommodations are available upon request for applicants with disabilities; please request accommodations during the recruiting process.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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