About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, State government — Child & Family Social Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring a Family Service Specialist for 2nd shift (after-hours) coverage in Dover, DE. This part-time role focuses on intake screening via the Child Abuse Hotline, after-hours response to screened cases, and emergency responses to protect child safety and well-being. The role requires independent statewide travel for home visits, court appearances, and community responses.

• Employment type: Part time
• Shift: 2nd shift (after-hours / on-call responsibilities)
• Location: Dover, DE (multiple county locations may be considered)
• Base pay (from source): $47,790 per year

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Key Responsibilities

• Receive, document, and screen intakes through the Child Abuse Hotline during second-shift hours.
• Respond to after-hours screened cases and emergency situations to assess and maintain child safety.
• Conduct child abuse investigations and provide ongoing case management when assigned.
• Interview clients, family members, and professionals to collect personal, social, and background information.
• Develop and implement service/treatment plans in collaboration with clients and families, and consult with supervisors as needed.
• Conduct individual and family counseling sessions to support social development and adjustment.
• Prepare social histories, progress reports, evaluation and discharge summaries, court reports, and other required documentation.
• Attend court hearings and other judicial proceedings as needed.
• Coordinate with law enforcement and emergency staff when required; may intervene in crisis situations or use physical restraint if necessary within policy and training.
• Perform on-call or emergency duties as assigned.

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Essential Qualifications

Applicants must demonstrate competence through education, training, and/or experience. Candidates must meet at least one of the options below:

• One year of experience in professional health or human service work. OR
• Two years' experience in paraprofessional health or human service work (an Associate degree may substitute for one year of paraprofessional experience). OR
• Possession of a Bachelor’s degree or higher (or anticipated graduation within 3 months) with coursework in Behavioral Science, Psychology, Sociology, Human Services, or a related field.

Additional role expectations:

• Ability to work independently in office, community, and home settings.
• Willingness and ability to conduct statewide travel, including nighttime and adverse weather travel.
• Strong documentation, assessment, and case-planning skills.
• Comfort working with crisis situations and coordinating with legal and emergency responders.

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Selective Requirement

• Must possess a valid driver’s license (not suspended, revoked, cancelled, or disqualified from driving). This position requires statewide travel which may include driving at night or through adverse weather conditions.

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Conditions of Hire & Screening

• New hires must attend Statewide New Employee Orientation on the first day of employment.
• This classification is covered by a collective bargaining agreement; terms and conditions may apply.
• Pre-employment drug testing is required upon conditional offer.
• A satisfactory criminal background check is required as a condition of hire; the recruiting agency may require the applicant to pay for the background check as part of the conditional offer.
• Applicants must be legally authorized to work in the United States. The Confidential Client participates in E-Verify and will provide Form I-9 information to the federal government as required.

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Potential Work Locations

Potential vacancies may be located in multiple offices across New Castle, Kent, and Sussex counties. Examples include, but are not limited to:

• Barratt Building — Dover, DE
• Robbins Building — Dover, DE
• State service centers in Georgetown, Frankford, Seaford, Milford
• Other county offices as indicated in the supplemental questionnaire

Applicants will be able to indicate preferred locations during the application process.

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Benefits

Eligible employees may receive a comprehensive benefits package that can include:

• Health, dental, and vision insurance
• Disability insurance and basic life insurance
• Retirement benefits and deferred compensation
• Paid leave, paid holidays, and paid parental leave
• Training and development programs
• Flexible spending accounts, pre-tax commuter benefits, and additional voluntary coverages

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Selection Process

Applications and supplemental questionnaires are evaluated on education, training, and experience relative to the job requirements. Provide complete and accurate employment dates, job titles, and duties. Narrative responses should be supported by your application details. Future correspondence will be sent via email; keep contact information current.

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Accommodations

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid by calling the state relay service. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, contact the hiring agency’s applicant support email or phone number.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.