About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Higher Education.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This is a student-facing administrative coordinator role supporting the Confidential Client’s Career Advancement Center (CAC). You'll provide front-line support and keep daily operations running smoothly in a fast-paced campus environment.

• Act as the primary point of contact for students, alumni, employers, and campus departments — manage two shared inboxes and the main office phone line during business hours.
• Schedule and coordinate student and alumni appointments (drop-in and advising), process cancellations, verify appointment details, and help users with platform access issues (SIPA Connect or equivalent).
• Process academic and internship program requirements for ~1,400 students: compile paperwork, enter grades, upload internship data to the internship database, and assist with stipend administration.
• Assist with review and routing of Curricular Practical Training (CPT) and Cooperative Agreement documents, escalating complex questions to the Associate Director or international student office.
• Track student engagement metrics and support employer data coordination and reporting.
• Reconcile monthly corporate card statements and submit travel and expense reports through Concur on behalf of senior staff.
• Manage office supplies, procurement, and restocking; maintain the career education library (print and virtual).
• Provide immediate technical support for virtual career resources (e.g., appointment platforms, resume/interview tools, internship database).
• Draft internal and external communications — letters, memos, announcements, and reports.
• Support scheduling of meetings, conferences, and team activities; train and supervise student workers and program assistants.
• Perform other related duties as assigned.

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Minimum Qualifications

• High school diploma or equivalent plus at least two years of related office/administrative experience.
• Strong interpersonal and customer-service skills; demonstrated ability to communicate clearly and professionally with students and other constituents in a welcoming, patient manner.
• Comfortable with frequent in-person interactions, walk-ins, and handling competing requests in a busy office environment.
• Proficient with common office technology: Microsoft Office (Word, Excel, PowerPoint) and G Suite (Gmail, Drive, Sheets, Docs).
• Highly organized, reliable, flexible, and able to prioritize multiple tasks while remaining calm under pressure.
• Excellent judgment and a collaborative, team-oriented mindset.

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Preferred Qualifications

• Bachelor’s degree strongly preferred.
• Prior experience in higher education or another educational setting, especially in student-facing or administrative support roles.
• Experience in high-volume customer service or front-facing administrative positions.
• Familiarity with appointment and internship tracking platforms and basic data entry/reporting.

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Compensation & Employment Type

• Pay: $25–27 per hour (as listed by the source).
• Employment type: Contract (3+ months) with potential for temporary-to-permanent conversion.
• Location: New York, NY — on-site, student-facing role.

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Tools & Skills

• Scheduling platforms (student appointment systems such as SIPA Connect or equivalents)
• MS Office, G Suite
• Concur (travel/expense reporting) or similar systems
• Strong written communication and basic data entry/reporting skills

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Why This Role Matters

You’ll be a visible, dependable presence for students, alumni, and employers — ensuring a welcoming front door to career services and enabling the CAC team to deliver timely guidance and programs to a large student population. This role is ideal for someone who enjoys problem-solving, customer service, and contributing to student success in a university environment.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.