About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Specialty Auto Insurance (insurance brokerage).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Responsibilities

• Establish timely contact and build rapport with insureds, drivers, witnesses and other parties to gather facts and explain the claims process.
• Assess coverage and identify potential coverage issues.
• Document claim files thoroughly with investigation details and decisions.
• Communicate coverage and liability decisions clearly to applicable parties.
• Document damages and resolve claims within assigned authority limits.
• Assign claims to material damage handling units for inspection or repairs as needed.
• Maintain accurate file notes and correspondence in a fast-paced environment.
• Monitor and manage reserve adequacy throughout the life of the claim.
• Escalate potential fraud, recovery opportunities, or severity increases to claims supervisor.
• Drive timely, cost-effective claim resolution.

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Qualifications

• 1–2 years of P&C adjusting experience preferred (entry-level candidates considered).
• Must be fluent in English; Spanish fluency preferred.
• Bachelor’s degree preferred.
• Must have an active Texas adjuster license OR be willing to obtain one.
• Must obtain a Florida adjuster license prior to start date.
• Strong written and verbal communication skills; ability to document and explain decisions clearly.
• Ability to multi-task and stay organized in a fast-paced environment.
• Professional, courteous telephone manner and ability to work well on a team.
• Calm demeanor under pressure and good time-management skills.

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Location & Schedule

This is an entry-level, hybrid position based out of our Plano, Texas office. Candidates should be able to commute to the Plano location per the hybrid schedule. This role is full-time and provides clear paths for career growth within the claims function.

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Benefits

• Competitive pay (estimated: $44,755/year).
• 401(k) with company match.
• Paid time off and pay-for-performance programs.
• Flexible spending accounts.
• Tuition reimbursement and work/life resources.
• Employee and dependent life insurance, disability, and AD&D coverage.

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About the Role & Team

You’ll join a claims team focused on specialty auto claims resolution for a fast-growing insurance brokerage. This role is ideal for entry-level adjusters who want hands-on experience handling first-party and non-injury liability claims and who are interested in professional development and advancement within claims.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.