Exam Services Coordinator - TS/SCI with Security Clearance
The Exam Services Coordinator supports Confidential Client's GEOINT Professional Certification Program by coordinating and administering certification exams, ensuring secure handling of testing materials, and maintaining accurate records. This entry-level role requires strong organizational skills, attention to detail, and effective communication to assist candidates, train proctors, and uphold program standards in a mission-critical government environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, veteran-owned government IT services supporting U.S. federal agencies.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is seeking an organized, detail-oriented Exam Services Coordinator to support a GEOINT professional certification program. This entry-level role focuses on ensuring secure, accurate, and consistent administration of certification exams.
- Coordinate and administer certification examinations and related logistics.
- Support candidates throughout the testing process (scheduling, check-in, troubleshooting).
- Maintain accurate test records and data using Microsoft Excel and other recordkeeping tools.
- Receive, store, and handle sensitive testing materials in accordance with security procedures.
- Assist with external testing sites, site administrators, and proctor scheduling.
- Respond professionally to candidate and site administrator questions by phone and email.
- Support audits, reporting, and quality-control activities related to exam administration.
- Train and mentor proctors and other exam personnel; deliver 10–15 minute proctoring scripts to groups.
- Analyze existing processes and recommend improvements to increase efficiency and accuracy.
Minimum Qualifications
- Active Top Secret / Sensitive Compartmented Information (TS/SCI) security clearance with the ability to obtain a Counterintelligence (CI) Polygraph.
- Bachelor’s degree in a related field, or equivalent combination of education and relevant experience.
- Entry-level — less than three years of relevant experience.
- Proficient with Microsoft Excel for retrieving, organizing, and managing data.
- Strong attention to detail and consistent adherence to standard operating procedures (SOPs).
- Clear written and verbal communication skills and professional customer-service orientation.
- Comfortable speaking to small groups, delivering scripted proctoring instructions, and answering participant questions.
- Demonstrated ability to handle sensitive materials and maintain accurate records.
Desired Qualifications
- Experience with Microsoft Access or other database tools for tracking records.
- Knowledge of records management policies and procedures.
- Familiarity with reasonable accommodations for test takers with diverse needs.
- Prior experience in exam administration, testing centers, certification programs, training coordination, or administrative operations.
Compensation & Benefits
- Salary range: $55,000 - $65,000 per year.
- Comprehensive benefits package including:
- Customizable healthcare plans, dental and vision coverage
- Paid time off (PTO) and 11 federal holidays
- Matching 401(k)
- Short- and long-term disability, life insurance, and additional voluntary benefits
- Ongoing training and opportunities for professional growth
About Confidential Client
Confidential Client is a veteran-owned provider of government-focused technology and professional services supporting U.S. federal agencies. The organization values mission-focused work, professional development, and employees who follow strict security and quality standards.
Additional Information
- Employment type: Full-time (benefits eligible).
- This position requires maintaining a TS/SCI clearance and the ability to obtain a CI polygraph.
- This role is intended for candidates able to work in West Springfield, VA, and who meet the clearance requirements.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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