Managed Services, Epic Experienced Associate
The Epic Experienced Associate at Confidential Client specializes in consulting for Epic software solutions, supporting the design, configuration, testing, implementation, and optimization of Epic applications to improve client operational efficiency. This role collaborates with clinical and operational stakeholders to gather requirements, enhance workflows, support system upgrades, and ensure reliable system performance and user adoption. The position requires strong problem-solving, communication, and project management skills within a fast-paced, team-oriented environment focused on delivering client value.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT (Healthcare/Business Application Consulting).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Summary
Confidential Client is hiring an Epic Experienced Associate to support design, configuration, testing, implementation, and ongoing optimization of Epic applications in a healthcare / business-application consulting environment. This is a full-time individual contributor role based in Pico Heights, CA (Los Angeles area). You will partner with operational stakeholders, subject matter experts (SMEs), and IT teams to gather requirements, improve workflows, and support system enhancements that drive user adoption and system reliability.
What You’ll Do
- Participate in needs assessments and gather business and clinical requirements.
- Assist with design and configuration of Epic workflows to meet operational needs.
- Develop and validate test scripts; perform unit, functional, and integrated testing.
- Support migration of build to production environments following change-control best practices.
- Assist with user access and security configuration under established governance.
- Troubleshoot application issues and interface transaction errors; monitor and help triage interface error queues.
- Create and maintain system documentation, policies, and procedures in collaboration with clinicians and team members.
- Partner with operational teams to improve workflow efficiency and support system enhancements.
- Contribute to upgrades, build and maintenance activities, and small-to-medium project tasks.
- Communicate status, risks, and recommendations clearly to project stakeholders.
Qualifications — Minimum
- Bachelor’s degree (or equivalent experience).
- Minimum 1 year of relevant experience.
- Experience working in the U.S. healthcare environment is strongly preferred.
- Familiarity with clinical, revenue cycle, or operational healthcare workflows.
- Strong communication skills: written, briefing, and interpersonal.
- Ability to prioritize workloads, meet deadlines, and manage multiple projects concurrently.
Preferred / Nice to Have
- Any Epic certification (preferred).
- Hands-on experience with Epic application modules and configuration.
- Understanding of technical product roadmaps and support requirements.
- Experience writing test scripts and performing integrated testing.
- Basic project management skills for cross-team coordination.
- Knowledge of industry standards, audit requirements, and change-control processes.
Compensation & Benefits
- Salary range: $63,000 - $140,000 per year. Actual compensation within the range will depend on skills, experience, qualifications, and location, and will comply with applicable employment laws.
- Eligible for an annual discretionary bonus.
- Benefits typically include medical, dental, vision, 401(k), paid holidays, vacation, and sick leave — specifics determined by our client and applicable location.
Location & Work Authorization
- Location: Pico Heights (Los Angeles), CA — onsite or hybrid as defined by the client.
- Confidential Client does not intend to sponsor H-1B visa applicants except as stated in the client’s published policy. Candidates must be authorized to work in the U.S. as required by the position.
Why Join
- Work on complex Epic implementations and optimization projects across healthcare clients.
- Grow technical and clinical domain expertise with mentorship and cross-functional collaboration.
- Opportunity to build your brand within a consulting environment and open pathways to advanced roles.
Legal & Fair Hiring Notices
Confidential Client and Careertakes comply with state and local hiring laws. For applicants covered by local Fair Chance ordinances (e.g., Los Angeles County, San Francisco, San Diego County, and California state laws), conviction records will be considered in accordance with those laws. Reasonable accommodations are available for candidates with disabilities during the application and interview process — please notify us if you require assistance.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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