About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Primary Responsibilities

• Provide technical support for client workstations, servers, network devices, applications, and cloud services.
• Assist with configuration, maintenance, and troubleshooting of switches, firewalls, wireless networks, and other network infrastructure.
• Support Microsoft Windows environments, Microsoft 365, Entra ID, Active Directory, and common business applications.
• Monitor client systems, security alerts, endpoint protection, backups, and network performance.
• Assist with vulnerability assessments, patching, system hardening, and cybersecurity remediation.
• Investigate and document technical incidents, service requests, and cybersecurity alerts.
• Install, configure, and maintain computers, software, printers, and network equipment.
• Follow established technical standards, documentation requirements, and escalation procedures.
• Maintain accurate service tickets, technical notes, equipment records, and client documentation.
• Communicate professionally with clients, coworkers, vendors, and other stakeholders.
• Participate in scheduled after-hours maintenance or support activities as needed.
• Perform other technology-related duties as assigned.

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Required Qualifications

• Associate or bachelor’s degree in information technology, cybersecurity, computer science, networking, information systems, or a related technical field.
• Strong technical aptitude and demonstrated interest in networking, systems administration, or cybersecurity.
• Up to one year of relevant professional, internship, military, laboratory, or hands-on technical experience.
• Basic understanding of computer networking fundamentals (TCP/IP, IP addressing, DNS, DHCP, switching, routing, wireless).
• Familiarity with Microsoft Windows operating systems and common business productivity tools.
• Ability to methodically troubleshoot technical problems and clearly document findings.
• Strong written and verbal communication skills.
• Ability to manage multiple assignments, follow instructions, and escalate when appropriate.
• Dependable, professional, and committed to continuous learning.
• Valid driver’s license and reliable transportation.

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Preferred Qualifications

• Coursework, certifications, internships, military experience, home lab work, or other hands-on exposure to networks, servers, cloud services, or cybersecurity.
• Familiarity with Microsoft 365, Active Directory / Entra ID, virtualization, firewalls, endpoint protection, backup systems, or remote monitoring tools.
• Entry-level certifications such as CompTIA A+, Network+, Security+, or vendor certs from Microsoft, Cisco, or Fortinet.
• Experience with managed service providers, IT help desks, public-sector organizations, industrial environments, or maritime facilities.
• Ability to obtain and maintain required client credentials, background clearances, or Transportation Worker Identification Credential (TWIC) when applicable.

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Professional Development & Career Path

• This entry-level role is designed as a foundation for advancement into network engineering, systems administration, cybersecurity, cloud administration, or technical project roles.
• Structured on-the-job training, mentoring from experienced engineers, and encouragement to pursue industry certifications are part of the role.

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Compensation (Estimated)

• Estimated base: $77,136 per year (estimated)

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Location & Work Expectations

• This position supports client environments in Southeast Texas. Candidates should be prepared for occasional travel to client sites and after-hours maintenance as scheduled.
• Employment will be with a confidential client; day-to-day work will involve both remote and on-site tasks depending on client needs.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.